Retail Sales Associate

The Quark Group; Guelph; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading footwear retailer in Guelph is seeking part-time Sales Associates to provide exceptional customer service in a dynamic retail environment. Candidates should possess a strong work ethic, excellent communication skills, and willingness to work flexible hours. The role includes driving sales, addressing customer inquiries, and maintaining a welcoming store atmosphere. Join a fun and inclusive team while growing your retail experience.

Benefits

Flexible schedule

On-site parking

Store discount

Qualifications

• Relevant retail sales experience or in other sales-driven environments.
• Positive attitude and strong work ethic.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Greet customers and provide them with a memorable buying experience.
• Ensure maximum client satisfaction by handling questions and complaints.
• Drive sales opportunities impacting company growth.

Skills

Excellent communication

Customer service

Team player

Sales experience

Education

Secondary school graduate or GED

Tools

POS system

MS Office tools

Job description

Overview

SALES ASSOCIATE (Part-time) — Guelph, On

We are currently looking for part-time Sales Associates to join our innovative, growing company located in the Stone Road Mall, to work in a dynamic, fast-paced, fun and professional work environment. If you are reliable and excited about your work, this is the job for you.

Reporting to the Store Manager or Assistant Store Manager, Sales Associates are the welcoming faces that greet customers and provide them with a memorable buying experience. Sales Associates must provide excellent customer service and support. They are excellent communicators who have a knack for building relationships.

With a keen eye on customer satisfaction, the Sales Associate answers questions, handles complaints ensuring maximum client satisfaction, and maintains a clean, well-organized sales floor. They drive new and ongoing sales opportunities — directly impacting The Quark Group's growth and success. Ultimately the duties of a Sales Associate are to achieve excellent customer service while consistently meeting the store's sales goals.

Why The Quark Group?

The Quark Group was founded in 1977 in Winnipeg, Manitoba. We are the largest privately-owned Canadian retail footwear chain in Western Canada. At Quarks and Urban Trail, we offer high quality name brand footwear and accessories for men and women, bringing you the best in quality, selection and fit. Our vision is to provide leading customer service in Canada's premium comfort footwear and apparel industry, in a responsible and ethical manner while being a positive force for our communities and corporate family.

We currently operate 40 stores across British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and New Brunswick.

At Quarks, every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our customers, but for each other to guarantee we are making the next chapter of everyone's story the most memorable one yet.

What we Offer

• Earn commission for personal sales on top of a competitive retail base rate.
• Outstanding staff discount. Many of our brands offer extended pro deals
• Training and development
• Work with top-quality brands such as Birkenstock, Blundstone, UGG and many more
• Meet new people and establish relationships with customers and co-workers
• The opportunity to have exposure to a sales-driven workplace without a pressuring or competitive nature.
• Our exciting and engaging culture
• We want to hear your voice, employee engagement surveys and recognition programs
• A diverse and inclusive workforce
• Teamwork
• Innovation
• Passion
• Fun

Qualifications

• Relevant retail sales experience; other sales-driven environments will be accepted.
• Secondary school graduates or GED.
• A positive attitude and strong work ethic
• Proven experience as a collaborative and respectful team player
• Commitment to maintaining an emotionally safe work environment for you, your colleagues, and your customers.
• Ability to work days, evenings, and weekends.
• Willingness to learn new skills and share laughs when appropriate (always)
• Outgoing, professional personality with the ability to build relationships quickly.
• Excellent communication and listening skills.
• Computer skills: POS system, Outlook, MS Office tools.
• A passionate and engaged brand ambassador.

Candidates must be residents of the country and legally entitled to work in Canada.

The Quark Group is an equal opportunity employer. We are committed to providing an inclusive, accessible environment, and collaborating with applicants, employees, customers, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, and reasonable accommodation. We welcome and encourage applications from all persons.

Job Types: Part-time, Permanent

Benefits

• Flexible schedule
• On-site parking
• Store discount

Experience

• Retail sales: 1 year (preferred)

Work Location: In person