Customer Service Associate — Growth & Impact

Leon's Furniture; Fredericton; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Health and dental benefits

Paramedical services

Career development

Job summary

The Brick is actively seeking to expand our service team in Fredericton. As a Customer Service Associate, you will report to the Operations Manager and contribute to a friendly, customer‑focused environment.

You will handle inquiries, follow up on orders, and promote loyalty while supporting daily operations in a busy retail setting. We offer a flexible benefits package including health and dental coverage and opportunities for personal and professional growth.

Qualifications

• Team oriented and customer focused attitude.
• Strong written and verbal communication skills.
• Ability to multitask and stay organized.
• Proficient with computers and Microsoft Office applications.
• Flexible to work evenings and weekends as required.

Responsibilities

• Respond to customer inquiries with courteous, professional solutions.
• Follow up with customers to identify their needs and support satisfaction.
• Promote customer loyalty through excellent service and support.
• Review and follow up on order reports daily.
• Perform other duties as assigned by the supervisor.

Skills

Team oriented

Exceptional communication

Multitask

Microsoft Office

Flexibility

Education

High school diploma or equivalent

Job description

The Brick is actively seeking to expand our service team in Fredericton. As a Customer Service Associate, you will report to the Operations Manager and contribute to a friendly, customer‑focused environment.

You will handle inquiries, follow up on orders, and promote loyalty while supporting daily operations in a busy retail setting. We offer a flexible benefits package including health and dental coverage and opportunities for personal and professional growth.