Customer Service Associate — Growth & Loyalty

Leon's Furniture; City of Lloydminster; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Dental and paramedical services

Career progression opportunities

Job summary

The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude!

The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! Responsibilities include responding to customer inquiries and offering solutions in a courteous and professional manner, following up with

Qualifications

• Excellent customer service skills and a courteous attitude.
• Strong written and verbal communication abilities.
• Ability to multitask and stay organized in a fast-paced retail environment.
• Proficiency with computers and basic software tools.

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner.
• Follow up with customers to identify and support their needs.
• Promote customer loyalty by providing exceptional customer support.
• Review and follow up on order reports on a daily basis.
• Other duties as assigned.

Skills

Customer service

Communication

Team oriented

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude!

The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! Responsibilities include responding to customer inquiries and offering solutions in a courteous and professional manner, following up with