Brick Associate, Customer Service

The Brick; Newmarket; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and paramedical

Career development opportunities

Job summary

The Brick in Newmarket, Ontario is seeking a Customer Service Associate to join our service team. You will respond to customer inquiries, support orders, and contribute to a friendly, efficient shopping experience.

Ideal candidates are team oriented with strong communication, able to multitask, proficient with Microsoft Office, and flexible to work evenings and weekends. The Brick offers a comprehensive benefits package and opportunities for professional growth in a dynamic retail environment.

Qualifications

• High school diploma or equivalent required.
• Excellent written and verbal communication skills.
• Ability to multitask and stay organized.
• Proficiency with computers and Microsoft Office.

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner.
• Follow up with customers to identify and support their needs.
• Promote customer loyalty by providing exceptional customer support.
• Review and follow up on order reports on a daily basis.
• Other duties as assigned.

Skills

Customer service

Team oriented

Communication skills

Multitasking

Computer proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Brick is actively seeking to expand our service team. Asa Customer Service Associate, you will be reporting to the Operations Manager.We need enthusiastic people with a great customer focused attitude! The winningcombination of team spirit and desire for career focused growth will ensure arewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications

• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

Why The Brick

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• A dynamic environment to showcase your leadership talents.

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know.