Retail Assistant Manager — Lead Growth & Customer Excellence

Staples Canada; City of Moncton; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading retail company in Moncton is seeking an Assistant Manager to ensure operational excellence and drive business growth. You will lead a team focused on exceptional customer service while fostering a high-performing environment. The ideal candidate has retail management experience, a customer-first mentality, and strong communication skills. This position offers various benefits including discounts, health and dental benefits, and performance bonuses.

Benefits

Associate discount

Health and Dental benefits

RRSP/DPSP

PTO and Personal Days

Performance bonuses

Learning & Development programs

Qualifications

• 2-3 years of retail management experience with accountability for achieving targets.
• Experience leading and developing teams in a customer-focused environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and coach the team to provide exceptional customer service.
• Drive sales through inspired leadership and recognition.
• Attract, train, and develop associates for continuous improvement.
• Ensure compliance with Health & Safety and company policies.
• Maintain daily communication with the team.

Skills

Retail management experience

Customer service focus

Team development

Communication skills

Fast-paced environment ability

Job description

A leading retail company in Moncton is seeking an Assistant Manager to ensure operational excellence and drive business growth. You will lead a team focused on exceptional customer service while fostering a high-performing environment. The ideal candidate has retail management experience, a customer-first mentality, and strong communication skills. This position offers various benefits including discounts, health and dental benefits, and performance bonuses.