restaurant supervisor

Robin's Donuts; Paradise; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Gratuities

Free parking available

Other benefits

Variable or compressed work week

Job summary

Robin's Donuts in Paradise, NL is seeking a capable shift supervisor to oversee cafe operations on-site. You will manage staff, ensure quality, and uphold safety standards while delivering friendly service.

With 2–3 years of relevant experience and a Safe Food Handling certificate, you will train team members, monitor stock and waste, and handle customer concerns in a fast-paced coffee shop environment.

Qualifications

• No formal degree required.
• 2 years to less than 3 years experience in a similar role.
• On-site work at the Paradise, NL location.
• Safe Food Handling certificate is preferred/required.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Must have knowledge of the establishment's culinary genres.
• Supervise and check delivery of food trolleys.

Skills

Client focus

Interpersonal skills

Oral communication

Flexibility

Team player

Dependability

Education

No degree, certificate or diploma

Job description

Overview

Languages

English

Education

• No degree, certificate or diploma

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Coffee shop

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Must have knowledge of the establishment's culinary genres
• Supervise and check delivery of food trolleys

Supervision

• 5-10 people
• Food and beverage servers
• Food service counter attendants and food preparers

Credentials

Certificates, licences, memberships, and courses

• Safe Food Handling certificate

Additional information

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods
• Bending, crouching, kneeling
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Dependability

Benefits

Financial benefits

• Gratuities

Other Benefits

• Free parking available
• Other benefits
• Variable or compressed work week