Café manager

Kibbi; Area D (Elaho/Garibaldi); On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Learning/training paid by employer

Variable or compressed work week

Job summary

Kibbi in Canada is seeking an experienced hospitality operations manager to oversee daily food service operations at a busy establishment. You will lead staff, coordinate shifts, monitor performance, and ensure high standards of service and safety.

The role requires 3–5 years of experience, a college certificate in hospitality, and hands-on leadership in a fast-paced setting. On-site work, strong communication, and teamwork are essential to success.

Qualifications

• College diploma or certificate in hospitality.
• 3–5 years of relevant experience.
• On-site work at a food service establishment.

Responsibilities

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine services and implement procedures
• Balance cash and prepare balance sheets and reports
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans
• Lead/instruct individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Skills

Leadership

Communication

Customer service

Team management

Multitasking

Attention to detail

Dependability

Education

College diploma in Hospitality

Tools

POS system

Electronic cash register

Job description

LANGUAGES

English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

EXPERIENCE

3 years to less than 5 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Food service establishment
• Hospitality industry

RESPONSIBILITIES

TASKS

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Electronic cash register
• Point of sale system

AREA OF WORK EXPERIENCE

• Operations

SECURITY AND SAFETY

• Criminal record check

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Attention to detail
• Standing for extended periods

PERSONAL SUITABILITY

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Team player
• Ability to multitask

BENEFITS

FINANCIAL BENEFITS

• Gratuities

OTHER BENEFITS

• Learning/training paid by employer
• Variable or compressed work week