Food service supervisor

Kibbi; Ladysmith; On-site; CAD 22,000 - 33,000; Full time

Job summary

Kibbi is seeking an experienced on-site restaurant supervisor to join our team in Canada. You will oversee daily service, train staff, and ensure quality control while delivering excellent guest experiences.

The role requires 1 year to less than 2 years of experience, strong communication, and the ability to work in a fast-paced, physically demanding environment. On-site work is mandatory at the restaurant location.

Qualifications

• 1 year to less than 2 years of experience in a guest-facing role.
• Secondary school graduation certificate is required.
• Ability to communicate effectively in English and provide great customer service.

Responsibilities

• Establish methods to meet work schedules
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredients and supplies required for meal preparation
• Ensure food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Skills

Excellent oral communication

Efficient interpersonal skills

Client focus

Flexibility

Team player

On-site customer service

Education

Secondary school diploma

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SITE ENVIRONMENT

• Noisy
• Wet/damp
• Hot

WORK SETTING

• On-site customer service
• Restaurant

RESPONSIBILITIES

TASKS

• Establish methods to meet work schedules
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

SUPERVISION

• 5-10 people
• Food service counter attendants and food preparers

ADDITIONAL INFORMATION

SECURITY AND SAFETY

• Criminal record check

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

OWN TOOLS/EQUIPMENT

• Uniform

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player