Restaurant Shift Supervisor: Lead Team, Elevate Service

A&W Canada; Trail; On-site; CAD 45,000 - 52,000; Full time

Benefits offered by this job

Medical and dental benefits

Job summary

Tim Hortons in Canada is seeking a Restaurant Supervisor to lead a fast-paced team and deliver outstanding guest experiences. You will supervise shifts, train staff, and ensure food safety and quality while maintaining inventory and teamwork.

The successful candidate has 1–2 years in food service, strong leadership, and excellent communication. This role offers growth potential and benefits within a dynamic restaurant environment.

Qualifications

• 1–2 years of experience in the food service industry is required.
• Experience supervising staff and coordinating restaurant operations.
• Strong customer service, communication, organizational and problem-solving skills.
• Ability to maintain food safety standards and manage inventory.
• Capable of thriving in a fast-paced environment.

Responsibilities

• Supervise each shift by ensuring the team has tools and guidance to succeed.
• Follow Tim Hortons standards and operating guidelines for products and equipment.
• Train and coach a diverse team to uphold high standards of service and cleanliness.
• Promote a respectful team environment with open communication.
• Handle guest concerns promptly and professionally.
• Help ensure appropriate staff coverage during peak periods.

Skills

Team leadership

Customer service

Training & development

Communication

Problem solving

Job description

Tim Hortons in Canada is seeking a Restaurant Supervisor to lead a fast-paced team and deliver outstanding guest experiences. You will supervise shifts, train staff, and ensure food safety and quality while maintaining inventory and teamwork.

The successful candidate has 1–2 years in food service, strong leadership, and excellent communication. This role offers growth potential and benefits within a dynamic restaurant environment.