Shift Supervisor: Fast-Paced Guest Experience Leader

Ontario Trillium Foundation; Sidney; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Employee meal discount

Fast pace work environment

Job summary

Tim Hortons in Sidney, BC is seeking a Shift Supervisor to lead a busy team and ensure guest experiences meet Tim Hortons' high standards. You will delegate tasks, coach teammates, and support the Restaurant Manager in daily operations.

With 1–3 years of quick service supervisory experience, you thrive in a fast-paced environment, love training others, and build relationships with guests and staff. Accommodations available upon request.

Responsibilities

• Lead a team to deliver exceptional guest experiences
• Delegate tasks to team members with open communication
• Coach and train a diverse team to Tim Hortons' high standards
• Support the Restaurant Manager in daily operations

Job description

As a Shift Supervisor, you lead your team to deliver exceptional guest experiences. You promote a respectful team environment and delegate tasks to team members with open communication and understanding. You have the knowledge and skills to support the Restaurant Manager.

You are an expert at training and coaching a diverse team to achieve and maintain Tim Hortons' high standards of operation. You lead by example. You thrive in the fast paced atmosphere and love coming to work every day!

Your 1-3 years of quick service experience in a supervisory role combined with your practical knowledge of training and coaching team members makes you an ideal candidate for this role.

***If you are available afternoon shifts 3pm to 11:30pm APPLY NOW!!!

Why work for us?

Employee meal discount

Fast pace work environment

Apply to this job if you:

Demonstrate a passion for guest service and creating exceptional guest experiences

Pride yourself on building relationships with guests and your team

Have strong operational experience

Have a passion for coaching and mentoring and are comfortable delegating tasks

Enjoy leading a diverse team in a fast-paced environment

Are able to engage others and develop high performance within your team

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbors, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.