Assistant Restaurant Manager: Lead Service & Team

Ontario Trillium Foundation; Barrie; On-site; CAD 42,000 - 52,000; Full time

Job summary

Tim Hortons is seeking an Assistant Restaurant Manager to lead a diverse team in a fast-paced restaurant environment. You will support the Owner and Restaurant Manager in daily operations, training, and maintaining high standards of guest service, quality and cleanliness.

Responsibilities include supervising staff, managing labour costs, inventory, supplier relations, and handling customer concerns. This role requires dependability and strong communication skills to ensure an outstanding guest

Qualifications

• Strong customer-service mindset and guest-focused approach.
• Excellent oral communication and listening skills.
• Dependable and reliable with consistent performance.
• Proven ability to work with diverse teams in a fast-paced environment.

Responsibilities

• Monitor revenues and labour costs to optimize staffing.
• Plan and organize daily restaurant operations.
• Supervise staff and provide coaching as needed.
• Determine services offered and implement procedures.
• Balance cash, generate cash reports and related forms.
• Conduct performance reviews and provide feedback.
• Cost products and services and manage inventory.
• Negotiate with suppliers for food and supplies.
• Address customer complaints and provide excellent service.

Skills

Customer service

Communication

Dependability

Interpersonal skills

Reliability

Job description

Tim Hortons is seeking an Assistant Restaurant Manager to lead a diverse team in a fast-paced restaurant environment. You will support the Owner and Restaurant Manager in daily operations, training, and maintaining high standards of guest service, quality and cleanliness.

Responsibilities include supervising staff, managing labour costs, inventory, supplier relations, and handling customer concerns. This role requires dependability and strong communication skills to ensure an outstanding guest