Restaurant Operations Manager

Tim Hortons; Sidney; On-site; CAD 60,000 - 80,000; Full time

Job summary

A popular coffee shop in Sidney, British Columbia, is looking for a full-time operational leader. The ideal candidate will have 3-5 years of experience, be responsible for managing daily operations, handling cash, and providing excellent customer service. This role involves overseeing a team of 16-20 people in a fast-paced environment with emphasis on organization and multitasking. Applicants must possess a high school diploma and demonstrate strong interpersonal skills. The role does not allow for remote work.

Benefits

Disability benefits

Public transportation available

Qualifications

• 3 years to less than 5 years of experience required.
• Must have excellent customer service skills.

Responsibilities

• Determine type of services to be offered and implement operational procedures.
• Balance cash and complete balance sheets, cash reports, and related forms.
• Conduct performance reviews.
• Cost products and services.
• Organize and maintain inventory.
• Negotiate arrangements with suppliers for food and other supplies.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control, and evaluate daily operations.

Skills

Client focus

Team player

Efficient interpersonal skills

Accurate

Flexibility

Organized

Reliability

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

A popular coffee shop in Sidney, British Columbia, is looking for a full-time operational leader. The ideal candidate will have 3-5 years of experience, be responsible for managing daily operations, handling cash, and providing excellent customer service. This role involves overseeing a team of 16-20 people in a fast-paced environment with emphasis on organization and multitasking. Applicants must possess a high school diploma and demonstrate strong interpersonal skills. The role does not allow for remote work.