Restaurant Manager

Tim Hortons; Stratford; On-site; CAD 57,000 - 72,000; Full time

Benefits offered by this job

Free parking

Learning and training paid by employer

Team building opportunities

Job summary

Tim Hortons in Stratford, Ontario is seeking an experienced Restaurant Manager to lead daily operations and drive the restaurant's continued success. You will oversee a team of 5 to 10 staff, manage budgets, monitor revenues, and ensure shifts run efficiently.

The ideal candidate combines leadership experience with solid food-service knowledge and a commitment to safety, cleanliness, and customer satisfaction in a fast-paced environment.

Qualifications

• College or similar diploma (1–2 years).
• 1 year to less than 2 years in a related field.
• First Aid, CPR and Food Safety Certificates.
• Proficiency with MS Office and POS systems.
• Criminal record check required.
• Willingness to relocate to Stratford, ON

Responsibilities

• Analyze and develop budgets to maintain restaurant profits.
• Monitor revenues and evaluate labour costs for efficiency.
• Modify food preparation methods and menu prices.
• Plan and organize daily operations; set staff schedules.
• Recruit, train, and supervise 5–10 staff; conduct reviews.
• Balance cash and complete financial reports.
• Organize inventory and cost control.
• Ensure health and safety regulations are followed.
• Negotiate with clients for catering or facility use.
• Address customer complaints and provide high-standard service.

Skills

Leadership experience

Food service knowledge

Staff supervision

Scheduling

Budget analysis

Customer service

Multitasking

Attention to detail

Education

College/CEGEP diploma

Tools

MS Access

MS Excel

MS Office

MS PowerPoint

MS Word

POS systems

Job description

Stratford, Ontario is home to a busy Tim Hortons location looking to bring on an experienced Restaurant Manager to lead daily operations and help drive the restaurant's continued success. With 2 vacancies available and a permanent full-time schedule, this is a solid opportunity for someone ready to step into a hands-on leadership role in the quick-service restaurant industry.

This isn't a desk job — you'll be actively involved in everything from staff supervision and scheduling to budget analysis and customer service. If you thrive in a fast-paced setting and know how to keep a team motivated and a restaurant running smoothly, this role is worth a close look.

About the Role: Restaurant Manager

As Restaurant Manager, you'll be responsible for the full scope of day-to-day operations at this Tim Hortons location in Stratford. That means overseeing a team of 5 to 10 people, managing budgets, monitoring revenues, and ensuring every shift runs efficiently. You'll be involved in decisions that directly affect the restaurant's profitability and guest experience.

This position demands strong attention to detail, the ability to work under pressure, and a genuine commitment to both team development and customer satisfaction. You'll also be expected to uphold health and safety regulations and maintain a compliant, well-organized operation at all times.

Benefits and Salary

This position pays $27.50 per hour based on a 40-hour work week, with overtime as required. Additional perks include free parking, learning and training paid by the employer, and team building opportunities.

Job Details

Job Type: Permanent, Full-Time

Company: Tim Hortons

Location: Stratford, ON N4Z 1A1

Requisition ID: #3682607

Date Posted: September 27, 2026

Schedule: Early morning, Morning, Day, Evening, Night, Weekend, Shift — Overtime required

Pay: $27.50/hour (40 hours per week)

Responsibilities

The Restaurant Manager at this Tim Hortons location in Stratford is accountable for a broad range of operational, financial, and people-management duties. From analyzing the restaurant budget to handling customer concerns directly, this role keeps you engaged across every aspect of the business.

• Analyze and develop budgets to determine costs of food, ingredients, kitchen and cleaning supplies, and to maintain and boost restaurant profits
• Monitor revenues to determine labour cost and evaluate daily operations for efficiency
• Modify food preparation methods and menu prices in line with budget constraints
• Plan and organize daily operations, including setting staff work schedules and assigning duties
• Recruit, train, and supervise a team of 5 to 10 staff members, and conduct regular performance reviews
• Balance cash and complete balance sheets, cash reports, and related financial forms
• Organize and maintain inventory and cost products and services accurately
• Ensure health and safety regulations are followed at all times throughout the restaurant
• Negotiate with clients for catering arrangements or use of facilities as needed
• Address customer complaints or concerns and provide a high standard of customer service

Requirements / Skills

The ideal candidate brings a combination of leadership experience, solid food service knowledge, and the personal attributes needed to manage a busy restaurant environment. Tim Hortons is looking for someone who is dependable, client-focused, and comfortable juggling multiple priorities at once.

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 to 2 years
• Experience: 1 year to less than 2 years in a related field
• Certifications required: First Aid Certificate, CPR Certificate, and Food Safety Certificate
• Computer and technology skills: Proficiency with MS Access, MS Excel, MS Office, MS PowerPoint, MS Word, and point of sale systems
• Security requirement: Criminal record check required
• Physical capabilities: Must be comfortable in a fast-paced, physically demanding environment involving standing for extended periods and a combination of sitting, standing, and walking
• Personal suitability: Accurate, organized, reliable, flexible, client-focused, with excellent oral communication and the ability to multitask effectively
• Willingness to relocate to Stratford, ON if not already local

First Aid Certificate; CPR Certificate; Food Safety Certificate; criminal record check required; willing to relocate.