shift manager - fast food restaurant

Tim Hortons; Saint-Mathieu-du-Parc; On-site; CAD 36,000 - 42,000; Full time

Benefits offered by this job

Gratuities

Free parking on site

On-site housing options

Job summary

Tim Hortons is hiring a Shift Manager at its Maskinongé, QC location to lead daily operations and supervise a team across early mornings to nights. The role combines hands-on leadership with food safety and guest experience responsibilities.

The ideal candidate has 1–2 years in fast food supervision, is fluent in English or French, and can work flexible shifts including weekends and overtime. This on-site position offers on-site parking and other benefits.

Qualifications

• Experience in fast food or food service supervisory roles.
• Ability to lead a team and manage people during busy periods.
• Strong communication and customer service focus.

Responsibilities

• Supervise team members during shifts to ensure smooth service delivery.
• Monitor food preparation and uphold Tim Hortons' standards for freshness and consistency.
• Train and guide new and existing staff on procedures and customer service expectations.
• Resolve customer concerns promptly and professionally.
• Oversee opening and/or closing procedures depending on shift.

Skills

English or French proficiency

Education

Other trades certificate or diploma, or equivalent experience

Job description

Located along Autoroute 40 in Maskinongé, QC, this Tim Hortons location is hiring a Shift Manager to help lead daily operations at one of Canada's most recognized quick-service restaurants. With five vacancies available and a permanent full-time schedule, this is a solid opportunity to step into a leadership role in the fast food industry.

As a Shift Manager at Tim Hortons, you'll be responsible for keeping things running smoothly during your shift — from overseeing the team to ensuring guests leave satisfied. This is a hands‑on role that blends people management with day‑to‑day operational oversight in a fast‑paced environment.

About the Role: Shift Manager – Fast Food Restaurant

The Shift Manager plays a central role in keeping the restaurant operating at its best. You'll be expected to guide and direct team members, maintain food safety and quality standards, and ensure customer service is consistently delivered to a high level. Your leadership on the floor directly affects both team morale and the guest experience.

This position requires flexibility across a variety of shifts, including early mornings, days, evenings, nights, weekends, and overtime. You'll be expected to model a positive work culture, support staff development, and act as the go-to person when issues arise during your shift.

Benefits and Salary

This position offers a wage of $18.10 per hour for a 40-hour work week. Additional perks include gratuities, free parking on site, and on-site housing options — a particularly attractive benefit for candidates relocating to the Maskinongé area.

Job Details

Job Type: Permanent, Full-Time

Company: Tim Hortons

Location: KM 163 Autoroute 40, Maskinongé, QC J0K 1N0

Requisition ID: #3668757

Date Posted: September 11, 2026

Schedule: Early morning, Morning, Day, Evening, Night, Weekend, Shift, Overtime available

Pay: $18.10/hour — 40 hours per week

Responsibilities

As a Shift Manager at this Tim Hortons location, your day will revolve around leading your team, maintaining operational standards, and ensuring a positive experience for every guest who walks through the door. Strong communication and supervisory skills are essential to carrying out these duties effectively.

• Supervise team members during your shift to ensure smooth and efficient service delivery
• Monitor food preparation and quality to uphold Tim Hortons' standards for freshness and consistency
• Train and guide new and existing staff on procedures, policies, and customer service expectations
• Resolve customer concerns or complaints promptly and professionally
• Oversee opening and/or closing procedures depending on your assigned shift
• Maintain a clean, safe, and organized work environment in compliance with health and safety regulations
• Support inventory management and ensure supplies are adequately stocked during your shift

Requirements / Skills

The ideal candidate for this Shift Manager role brings prior experience in a fast food or food service environment and is comfortable taking charge during busy periods. Tim Hortons values candidates who are reliable, service‑oriented, and capable of leading a team with confidence and professionalism.

• Experience: 1 year to less than 2 years of relevant experience in a food service or supervisory role
• Education: Other trades certificate or diploma, or equivalent experience
• Language: Proficiency in English or French is required
• Availability: Must be flexible to work early mornings, evenings, nights, weekends, and overtime shifts
• Work authorization: Must be a Canadian citizen, permanent resident, or temporary resident with a valid work permit
• Work arrangement: This is a fully on-site position; remote work is not available