Restaurant manager

KFC Canada (Yum! Brands Subsidiary); Bathurst; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Job summary

KFC Canada (Yum! Brands Subsidiary) is seeking a restaurant supervisor to manage daily operations, supervise a team, recruit and train staff, and ensure exceptional customer service. The role requires coordinating schedules, overseeing inventory, and upholding health and safety standards.

In this permanent, full-time position, you will lead a team of 16–20 in a fast-paced environment, with flexible shifts and opportunities to contribute to marketing initiatives.

Qualifications

• Minimum 1 year but less than 2 years of experience in a supervisory role.
• Secondary school graduation certificate or equivalent experience.
• Experience coordinating daily restaurant operations.
• Ability to plan and organize daily operations.
• Strong customer service and health and safety compliance knowledge.

Responsibilities

• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Staff supervision

Customer service

Training staff

Performance reviews

Multitasking

Team leadership

Operations planning

Education

Secondary school diploma

Job description

Job Summary

Permanent position. Language of work: English. Hours: 44 hours per week.

Education

Secondary (high) school graduation certificate or equivalent experience.

Experience

1 year to less than 2 years.

Responsibilities

• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.

Supervision

Managing a team of 16-20 people.

Work Conditions and Physical Capabilities

• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Physically demanding.
• Combination of sitting, standing, walking.

Personal Suitability

• Dependability.
• Flexibility.
• Team player.
• Ability to multitask.

Employment Terms Options

• Evening.
• Shift.
• Flexible hours.
• Morning.
• Night.
• Day.
• Weekend.
• Overtime available.

Health Benefits

• Dental plan.
• Health care plan.

Support for Newcomers and Refugees

• Recruit newcomers and/or refugees displaced by conflict or natural disaster (e.g., Ukraine, Afghanistan, etc.).
• Support newcomers and/or refugees with foreign credential recognition.

Support for Youth

• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.

Support for Indigenous People

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.

Supports for Visible Minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (e.g., anonymizing the hiring process).