restaurant manager

Dairy Queen; London; On-site; CAD 42,000 - 56,000; Full time

Job summary

Dairy Queen in London, Ontario is seeking a restaurant supervisor to oversee daily operations and staff performance, ensuring excellent service and compliance with safety standards.

The role involves recruiting and training staff, scheduling, inventory management, and coordinating with suppliers to maintain smooth service in a fast-paced environment.

Qualifications

• 2 years to less than 3 years of experience in a supervisory/management role.

Responsibilities

• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Train staff.
• Determine type of services to be offered and implement operational procedures.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Address customers' complaints or concerns.

Skills

Staff supervision

Operations planning

Recruitment

Scheduling

Staff training

Health and safety compliance

Vendor negotiation

Customer service

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Train staff
• Determine type of services to be offered and implement operational procedures
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns

Supervision

• 5-10 people

Additional information

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Dependability
• Efficient interpersonal skills
• Reliability
• Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities