Reporting and Control Analyst

RBC; Toronto; On-site; CAD 55,000 - 90,000; Full time

Job summary

A leading financial institution in Toronto seeks an experienced professional to support TMS Reporting & Control activities. Responsibilities include leading client setup processes, ensuring client satisfaction, and managing regulatory requirements. Key qualifications include over 3 years in the financial industry, advanced MS Office skills, and understanding of custody products. This role offers competitive compensation and excellent opportunities for career development.

Benefits

Competitive compensation

Career development opportunities

Flexible benefits

Qualifications

• 3+ years of relevant experience within the financial or asset servicing industry.
• Proven ability to work in a fast‑paced environment and to communicate effectively on a global basis.
• In depth knowledge of custody and TMS products (Securities Lending, Investment Finance, Cash & FX).
• Familiarity with regulatory requirements applicable to IS clients.
• Project Management – Beginner knowledge.

Responsibilities

• Lead and support new client setup and maintenance processes.
• Provide support for ongoing satisfaction of clients by ensuring deliverables meet expectations.
• Support management of regulatory requirements with various stakeholders.
• Liaise with Client Solutions to implement changes.
• Contribute to improving the team’s operational efficiency.

Skills

Active Learning

Adaptability

Business Appraisals

Critical Thinking

Customer Service

Decision Making

Effectiveness Measurement

Operational Delivery

Process Improvements

Tools

MS Office (Excel, Access)

SQL

Job description

Job Description

What is the opportunity? In this role, you will support the TMS Reporting & Control activities for the clients in the Securities Lending program at RBC Investor Services (IS). You will be responsible for assisting with new client set up and maintenance processes. Furthermore, the individual will help to continuously seek process improvements while ensuring strong operational risk controls.

What will you do?

• Lead and support new client setup and maintenance processes to ensure accuracy of profiles in line with contracts, policies, and regulations.
• Provide support for ongoing satisfaction of clients by ensuring deliverables meet client needs and expectations.
• Support management of regulatory requirements, working with various stakeholders to complete investigations, analysis, and issue resolution.
• Liaise with Client Solutions to implement changes to promote understanding and ensure changes are properly implemented.
• Create and adhere to appropriate Key Performance Indicators (KPIs), incorporating them into daily activities to ensure quality and efficiency.
• Continuously identify opportunities to improve the team’s operational efficiency and mitigate the risk profile for both clients and RBC IS.
• Maintain desk operating procedures and all documentation relevant to daily operations for Reporting and Control.
• Work with both internal and external stakeholders to help deliver process improvements.
• Determining needs and suggesting solutions for administrative improvements in procedures, processes or systems to support other functions.

What do you need to succeed?

Must-have

• 3+ years of relevant experience within the financial or asset servicing industry
• Proven ability to work in a fast‑paced environment and to communicate effectively on a global basis in cross functional teams
• Advanced MS Office skills: Excel (Macros, pivot tables, vlookup, etc.), Acces, beginner knowledge of SQL
• In depth knowledge of custody and TMS products (Securities Lending, Investment Finance, Cash & FX)
• Familiarity with regulatory requirements applicable to IS clients
• Project Management – Beginner knowledge

Nice-to-have

• Knowledge of Securities Lending and investment finance
• Knowledge of global custody platforms
• Innovative and strategic thinker
• Strong problem solving skills and a high attention to detail

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate.
• Opportunity to obtain hands‑on experience throughout your role
• Working with an exciting, close‑knit, supportive & dynamic group
• Opportunity to collaborate with other business segments within the bank
• Excellent career development and progression opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation

Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-02-10

Application Deadline: 2026-02-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$55,000.00 - $90,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.