Remote Senior Account Manager – Enterprise Growth & AI

Intercept

Toronto

Remote

CAD 90,000 - 125,000

Full time

2 days ago

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Job summary

Intercept is a leading B2B marketing agency focused on tech enterprise clients. We’re hiring a Senior Account Manager with 5–8 years of client-facing experience to lead strategic relationships and drive account growth.

You’ll own delivery oversight, pursue new opportunities, and partner with cross-functional teams to deliver campaigns across digital content, creative, and AI-enabled workflows in a remote-first, flexible work environment.

Qualifications

5-8+ years of experience in a client-facing role within a marketing agency or client-side environment.
Experience supporting digital and multi-channel campaign production.
Ability to lead client calls with confidence and clarity.
Strong written and verbal communication with senior client stakeholders.
Familiarity with AI-enabled workflows in marketing is a strong asset.

Responsibilities

Serve as the primary day-to-day client contact and trusted partner across assigned accounts
Lead client calls with confidence, structure, and clear next steps
Manage ongoing client communications, ensuring clarity, responsiveness, and professionalism
Identify upsell, cross-sell, and expansion opportunities across existing accounts
Own end-to-end project execution from briefing to final delivery
Collaborate with Account Directors and Client Pod Leads on strategy and pipeline
Ensure alignment between client intent and delivery
Keep documentation and status reports up to date