Remote Reimbursement Specialist for Patient Support

Mwiah; Canada; Remote; CAD 55,000 - 75,000; Full time

Job summary

Cencora is hiring a Reimbursement Specialist to support patient and provider reimbursement workflows in Canada. This remote role focuses on timely, accurate processing of coverage-related requests and collaboration with internal and external stakeholders.

You will monitor reimbursement trends, resolve routine issues, and contribute to process improvements, ensuring access to therapies for patients across Canada. Prior reimbursement or healthcare support experience is required.

Qualifications

• 2+ years of experience in reimbursement support, patient services, customer operations or related field.
• Certification in reimbursement support or related areas is preferred.
• Knowledge of documentation, case updates, and workflow management.

Responsibilities

• Assist reimbursement processes to enable timely, accurate handling of coverage requests.
• Coordinate benefits documentation, case updates, and follow-up communications.
• Resolve routine reimbursement issues and documentation gaps to reduce delays.
• Maintain accurate case records and support reporting readiness.
• Collaborate with internal and external stakeholders to align communications and requirements.

Skills

Reimbursement support

Patient services

Customer operations

Healthcare support

Case coordination

Education

High School Diploma/GED

Job description

Cencora is hiring a Reimbursement Specialist to support patient and provider reimbursement workflows in Canada. This remote role focuses on timely, accurate processing of coverage-related requests and collaboration with internal and external stakeholders.

You will monitor reimbursement trends, resolve routine issues, and contribute to process improvements, ensuring access to therapies for patients across Canada. Prior reimbursement or healthcare support experience is required.