Bilingual Healthcare Reimbursement Specialist

Cencora; Quebec; On-site; CAD 42,000 - 71,000; Full time

Job summary

Cencora is hiring for a reimbursement support role in Canada to handle coverage-related requests and ensure accurate documentation across patient services and related workflows.

The position emphasizes collaboration with internal and external stakeholders and contributing to process improvements in reimbursement services, with responsibilities spanning case coordination, documentation upkeep, and proactive issue resolution.

Qualifications

• 2+ years of experience in reimbursement support, patient services, customer operations, healthcare support services, case coordination, claims support, or related field.

Responsibilities

• Assist reimbursement processes to enable timely, accurate handling of coverage-related requests.
• Coordinate benefits documentation, case updates, and reimbursement support communications to advance case progression.
• Resolve routine reimbursement issues, documentation gaps, and workflow exceptions to reduce delays.

Skills

Reimbursement support

Patient services

Healthcare operations

Education

High School Diploma or GED

Tools

CRM systems

Job description

Cencora is hiring for a reimbursement support role in Canada to handle coverage-related requests and ensure accurate documentation across patient services and related workflows.

The position emphasizes collaboration with internal and external stakeholders and contributing to process improvements in reimbursement services, with responsibilities spanning case coordination, documentation upkeep, and proactive issue resolution.