Remote Reimbursement Specialist – Rare Diseases (Canada)

American Health Packaging; Quebec; Hybrid; CAD 55,000 - 86,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Education and training programs

Paid parental leave

Job summary

Cencora is seeking a Reimbursement Specialist to support Rare Diseases programs in Canada from a remote role. You will manage patient and provider support, coordinate funding and access programs, and ensure compliant case management across multiple programs.

The role requires bilingual capabilities (French/English), attention to detail, and strong communication skills. Experience in pharma distribution or related fields is a plus, with engaging training and development opportunities available.

Qualifications

• Requires broad training in business administration, accountancy, sales, marketing or similar vocations (2-year degree minimum).
• Minimum 1 year experience in customer service.
• Bilingual French/English is an asset.

Responsibilities

• Manage assigned projects and/or cases with adherence to company processes.
• Provide telephone and program support to patients, healthcare professionals, and funding bodies.
• Document activity in the specific database and maintain case-management protocols.

Skills

Bilingual FR/EN

Customer service

Communication skills

Problem solving

Education

Two-year associate degree

Tools

Word

Excel

Outlook

Job description

Cencora is seeking a Reimbursement Specialist to support Rare Diseases programs in Canada from a remote role. You will manage patient and provider support, coordinate funding and access programs, and ensure compliant case management across multiple programs.

The role requires bilingual capabilities (French/English), attention to detail, and strong communication skills. Experience in pharma distribution or related fields is a plus, with engaging training and development opportunities available.