Spécialiste Remboursement - Santé & Support Patient

Cencora; Alberta; On-site; CAD 41,856 - 70,741; Full time

Job summary

Cencora in Canada (Innomar Strategies) is seeking a reimbursement support professional to assist with timely, accurate processing of coverage requests and patient workflows.

You will coordinate documentation, address issues, and maintain case records while collaborating with internal and external partners to ensure service continuity. A high school diploma and 2+ years in related roles are required; the role is full-time with comprehensive benefits.

Qualifications

• 2+ years in reimbursement support, patient services, or related healthcare operations.
• Experience coordinating documentation and case updates for reimbursement processes.
• Familiarity with reimbursement workflows, escalations, and compliance considerations.

Responsibilities

• Assists reimbursement processes to enable timely, accurate handling of coverage-related requests.
• Coordinates benefits documentation, case updates, and follow-up communications to advance progress.
• Resolves routine reimbursement issues and documentation gaps to reduce delays.
• Maintains accurate case records and system updates for visibility and reporting.
• Monitors reimbursement trends and escalation indicators to support continuity.
• Works with internal and external stakeholders to align communications and requirements.
• Participates in process improvements and workflow updates for scalable reimbursement services.

Skills

Reimbursement support

Patient services

Customer operations

Healthcare support

Case coordination

Claims support

Education

High School Diploma/GED

Job description

Cencora in Canada (Innomar Strategies) is seeking a reimbursement support professional to assist with timely, accurate processing of coverage requests and patient workflows.

You will coordinate documentation, address issues, and maintain case records while collaborating with internal and external partners to ensure service continuity. A high school diploma and 2+ years in related roles are required; the role is full-time with comprehensive benefits.