Remote Inbound Sales Representative

MCI; Canada; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Canada is seeking individuals for customer service roles requiring effective problem-solving skills and communication abilities. Candidates must be at least 18 years old and have a high school diploma or equivalent. The position offers remote work flexibility, hourly pay with bonuses, and opportunities for career advancement. Experience in customer service or sales is a plus.

Benefits

Paid time off

Comprehensive health benefits

Paid training

Opportunities for career advancement

Engaging work environment with contests and prizes

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words per minute).
• Experience in customer service, tech support, or inside sales is preferred.

Responsibilities

• Handle inbound customer inquiries and troubleshoot basic technical issues.
• Ensure customer satisfaction through effective problem-solving and call handling.
• Utilize systems and technology for account management tasks.

Skills

Customer service experience

Organizational skills

Communication skills

Typing skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

Overview

• Hourly pay plus bonuses
• Paid time off and comprehensive health benefits after 90 days
• Remote work flexibility with a casual dress code
• Paid training to develop new skills while earning a paycheck
• Opportunities for career advancement and internal promotions
• Engaging work environment with daily contests and prizes

What to Expect

• Handle inbound customer inquiries and troubleshoot basic technical issues
• Utilize systems and technology for account management tasks
• Identify sales opportunities and apply sales skills to promote products
• Ensure customer satisfaction through effective problem-solving and call handling
• Escalate customer dissatisfaction appropriately to the managerial team

What is Required

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words per minute)
• Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out

• Experience in customer service, tech support, or inside sales
• Strong interpersonal skills and ability to build relationships
• Proven ability to thrive in a fast-paced environment

#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #CompetitivePay

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