Remote Customer Care Pro: Support, Sales & Tech Help

The Sydney Call Centre; Nova Scotia; Remote; CAD 30,000 - 40,000; Full time

Job summary

A dynamic call center is seeking customer service, technical support, and sales representatives to work from home in Nova Scotia. You'll engage with customers, resolve issues, and assist in product management to ensure exceptional service. A high school diploma and solid communication skills are required along with the ability to thrive in a fast-paced environment. We offer competitive salaries and a range of benefits for our dedicated team members.

Benefits

Paid Time Off

Health Benefits

Paid Training

Career Growth Opportunities

Casual Dress Code

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance.

Responsibilities

• Handle inbound customer inquiries and troubleshoot technical issues.
• Interact with customers to resolve support issues and promote products.
• Maintain a positive and enthusiastic outlook while working.

Skills

Organizational skills

Communication skills

Customer service orientation

Multi-tasking

Conflict resolution

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

A dynamic call center is seeking customer service, technical support, and sales representatives to work from home in Nova Scotia. You'll engage with customers, resolve issues, and assist in product management to ensure exceptional service. A high school diploma and solid communication skills are required along with the ability to thrive in a fast-paced environment. We offer competitive salaries and a range of benefits for our dedicated team members.