Remote Collections Manager - High-Impact Negotiations

Mogo; Remote; CAD 35,000 - 38,000; Full time

Job summary

A financial technology company in Winnipeg is seeking a skilled negotiator to help customers overcome financial challenges. This role involves providing repayment solutions while exceeding performance targets in a fully remote environment. Successful candidates will have at least 1 year of experience in collections, strong communication, and negotiation skills, along with a passion for helping others achieve financial freedom. The position offers a competitive base salary plus commissions, along with various benefits including health coverage and stock options.

Benefits

Generous commission structure

Comprehensive health and wellness benefits

Stock options

Flex vacation

Wellbeing programs

Qualifications

• 1+ years of experience in collections/AR.
• Experience in a high-volume contact center is a plus.
• Strong decision-making and multitasking abilities.

Responsibilities

• Negotiate repayment solutions for customers.
• Exceed individual daily and monthly targets.
• Respond to inquiries and resolve discrepancies.

Skills

Negotiation skills

Customer service

Conflict resolution

Communication skills

Tools

MS Office

Job description

A financial technology company in Winnipeg is seeking a skilled negotiator to help customers overcome financial challenges. This role involves providing repayment solutions while exceeding performance targets in a fully remote environment. Successful candidates will have at least 1 year of experience in collections, strong communication, and negotiation skills, along with a passion for helping others achieve financial freedom. The position offers a competitive base salary plus commissions, along with various benefits including health coverage and stock options.