Remote Bilingual Inside Sales Rep - Auto Aftermarket

Keystone Automotive Operations; Quebec; Remote; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Paid time off

Job summary

Keystone Automotive Operations of Canada, Inc. is seeking a motivated Inside Sales Representative to support customers remotely from Quebec.

This bilingual role requires fluency in French and English and focuses on consultative service, identifying needs, and offering right automotive aftermarket solutions. You will conduct outbound calls, analyze accounts, guide product choices, and process quotes and orders.

Qualifications

• High school diploma or equivalent.
• 1+ years of call centre experience.
• Proficiency with Microsoft Office and CRM systems.
• Ability to work remotely from Quebec.

Responsibilities

• Conduct outbound calls to established customers and prospect for new business.
• Review account activity to identify customer trends and sales opportunities.
• Provide incoming phone support for customer service and technical questions.
• Recommend products and alternatives and answer questions about parts, pricing, availability, warranties, delivery timing, payment methods, and company services.
• Enter and review quotes and orders accurately, including pricing, quantities, shipping information, and supporting documentation.
• Maintain current CRM information and communicate shipping dates, delays, and other order updates.
• Meet established phone and activity standards and perform other duties as assigned.

Skills

Bilingual EN/FR

Customer service

Communication

Education

High school diploma

Tools

Microsoft Office

CRM systems

Job description

Keystone Automotive Operations of Canada, Inc. is seeking a motivated Inside Sales Representative to support customers remotely from Quebec.

This bilingual role requires fluency in French and English and focuses on consultative service, identifying needs, and offering right automotive aftermarket solutions. You will conduct outbound calls, analyze accounts, guide product choices, and process quotes and orders.