Inside Sales Representative - Bilingual (Fr/Eng)

Keystone Automotive Operations; Mississauga; Vor Ort; CAD 52.000 - 68.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Medical benefits

Dental benefits

Vision benefits

Retirement plan

PTO & holidays

Training opportunities

Career growth

Zusammenfassung

Keystone Automotive Operations of Canada, Inc. in Mississauga, ON is seeking an Inside Sales Representative – Automotive Aftermarket who is bilingual in French and English. You will support customers with product guidance, quotes, and service, leveraging consultative sales to grow the business.

The role requires 1+ years in a call centre, strong Microsoft Office and CRM skills, and the ability to work on-site. Travel up to 10% for customer visits or trade shows may be required.

Qualifikationen

• Fluent in French and English, with strong written and verbal communication.
• 1+ years of related call centre experience.
• High school diploma or equivalent.
• Proficient with Microsoft Office and customer database systems.

Aufgaben

• Conduct outbound and inbound calls to established customers and prospects for new business.
• Review account activity to identify trends and opportunities.
• Provide product guidance, quotes, and order support.
• Enter, review and communicate quotes, orders, pricing, shipping, and documentation.

Kenntnisse

Bilingual FR/EN

CRM proficiency

MS Office

Strong communication

Attention to detail

Independent worker

Ausbildung

High school diploma

Tools

CRM systems

Microsoft Office

Jobbeschreibung

Inside Sales Representative - Automotive Aftermarket - Bilingual (French/English)

Company: Keystone Automotive Operations of Canada, Inc.
Location: Mississauga, ON (On-site)
Position Type: Inside Sales / Automotive Aftermarket Account Development
Language Requirement: Fluency in French and English
Travel: Up to 10% for customer visits or trade shows, including occasional overnight stays

Keystone Automotive Operations of Canada, Inc. is seeking a motivated, customer-focused Inside Sales Representative - Automotive Aftermarket - Bilingual (French/English) to support customers from our Mississauga, ON location. This role is ideal for a sales professional who enjoys consultative service and helping customers find the right solutions.

Why Join Keystone?

• Use your language skills to support customers across a growing market
• Build valuable B2B sales and account-development expertise
• Access company-paid training and internal career opportunities

About the Role

As an Inside Sales Representative, you will support established customers and develop new business through outbound sales, account analysis, product guidance, and responsive service.

What You'll Do

• Conduct outbound sales calls to established customers and prospect for new business
• Review account activity to identify customer trends and sales opportunities
• Provide incoming phone support for customer service and technical questions
• Recommend products and alternatives and answer questions about parts, pricing, availability, warranties, delivery timing, payment methods, and company services
• Enter and review quotes and orders accurately, including pricing, quantities, shipping information, and supporting documentation
• Maintain current CRM information and communicate shipping dates, delays, and other order updates
• Meet established phone and activity standards and perform other duties as assigned

What We're Looking For

• Fluency in French and English, with strong verbal and written communication skills in both languages
• High school diploma or equivalent
• 1+ years of related call centre experience
• Proficiency with Microsoft Office and customer database systems
• Strong organization, time management, attention to detail, and ability to work comfortably under pressure
• Professional, tactful customer relationship skills
• Ability to work independently in an on-site setting and collaborate effectively with a team
• Dependable attendance and flexibility to work variable schedules when needed
• Ability to occasionally lift or move up to 50 pounds

Preferred Skills

• Automotive aftermarket industry experience
• Prior sales or account management experience
• College coursework or degree
• Experience training or educating customers on products, online tools, or system features

Benefits and Perks

• Competitive compensation and sales incentive opportunities
• Medical, dental, vision, and wellness benefits
• Retirement Savings Plan with company match
• Paid time off and company holidays
• Expanded Employee Assistance Program resources through GreenShield+
• Tuition assistance, employee referral bonus program, and employee discounts
• Internal growth opportunities and a collaborative, inclusive culture

Who We Are

Keystone Automotive Operations of Canada, Inc. is a division of Keystone Automotive Operations, Inc., North America's leading distributor of specialty automotive aftermarket, RV, and marine parts and accessories. Our people-focused culture supports employee growth and is built on our Company Values: Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, and Fun.