Remote Account Growth Manager (Canada)

Bilinguallink; Saint-Basile-le-Grand; Remote; CAD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Fully remote role

Full medical coverage

Job summary

The Sales Factory is a remote-first, Canada-wide opportunity seeking an Account Manager to own growth, retention, and renewal of established client accounts. After onboarding, clients graduate to you to maintain success, deepen relationships, and expand the book over time.

You'll operate within a defined career ladder from Jr AM to Go-To-Market Engineer, with a pathway toward strategy, onboarding, and new-account launches.

Qualifications

• 3–5+ years in B2B sales or account management.
• Proven renewal/retention targets.
• Strong client-facing communication.
• Experience with CRM platforms.
• Ability to use data to drive decisions.
• Ability to manage a multi-account portfolio.

Responsibilities

• Own the ongoing success of a portfolio of accounts.
• Drive renewal performance and retention across your book of business.
• Identify and execute on opportunities to grow existing accounts and expand revenue.
• Lead, coach, and manage a team of BDRs, ensuring alignment with client goals and driving team performance against key metrics and targets.
• Monitor account performance metrics and proactively address risk before it becomes churn.
• Partner closely with clients as their day-to-day strategic point of contact.
• Use data and insights to continuously optimize account performance.
• Support forecasting and performance reporting for your book of business.
• Contribute to identifying and improving account management workflows and processes.

Skills

B2B sales

Account management

CRM tools

Client success

Data-driven decisions

Communication skills

Multi-account management

Tools

CRM software

Sales tools

Job description

The Sales Factory is a remote-first, Canada-wide opportunity seeking an Account Manager to own growth, retention, and renewal of established client accounts. After onboarding, clients graduate to you to maintain success, deepen relationships, and expand the book over time.

You'll operate within a defined career ladder from Jr AM to Go-To-Market Engineer, with a pathway toward strategy, onboarding, and new-account launches.