Remote Canada: Strategic Account Director, Renewals & Growth

Jobgether; Toronto; Hybrid; CAD 95,000 - 130,000; Full time

Benefits offered by this job

Uncapped commissions

President’s Club

RRSP matching

Health coverage

Summer hours

Remote Canada work

Job summary

Jobgether is seeking an Account Director, Renewals & Growth based in Canada to manage and expand a portfolio of established B2B client relationships. This role emphasizes renewals, upselling, and cross-selling without cold prospecting.

You will build strategic account plans, anticipate renewal risks, and collaborate with internal experts to drive long-term growth across research, diagnostics, advisory services, software, and resources. Remote within Canada with some in-person callbacks.

Qualifications

• 3+ years in B2B account management or related field.
• Experience retaining and growing client relationships.
• Strong discovery and active-listening to uncover client needs.

Responsibilities

• Own and grow a defined portfolio of existing B2B accounts, focusing on retention, renewal, and expansion.
• Build relationships with client stakeholders and understand their business priorities and challenges.
• Identify upsell and cross-sell opportunities across services and solutions.
• Create and execute strategic account plans aligning client engagement with renewal and growth goals.
• Proactively engage clients before renewal cycles and build business cases for continued partnerships.
• Maintain CRM records and accurate activity, pipeline, and forecasting data.

Skills

Account management

Renewals

Upselling

Cross-selling

CRM

Portfolio management

Education

Post-secondary education

Tools

CRM (Salesforce)

Job description

Jobgether is seeking an Account Director, Renewals & Growth based in Canada to manage and expand a portfolio of established B2B client relationships. This role emphasizes renewals, upselling, and cross-selling without cold prospecting.

You will build strategic account plans, anticipate renewal risks, and collaborate with internal experts to drive long-term growth across research, diagnostics, advisory services, software, and resources. Remote within Canada with some in-person callbacks.