Registration Clerk

Vancouver Island Health Authority; Nanaimo; On-site; CAD 33,000 - 47,000; Part time

Job summary

Vancouver Island Health Authority in Nanaimo area is seeking a casual Registration Clerk to support patient access across in-person, remote, and virtual settings.

You will perform registration, scheduling, and provide culturally safe client experiences while using hospital information systems and office equipment.

Qualifications

• Grade 12 and two years related experience or equivalent combination of education, training, and experience.
• Knowledge of medical terminology.
• Ability to keyboard at 45 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to operate related office equipment.
• Physical ability to carry out the duties of the position.

Responsibilities

• Registration and scheduling for in person, remote, and virtual clients.
• Provide positive and culturally safe client experience using specialized software and office equipment.

Skills

Medical terminology knowledge

Typing speed 45 wpm

Effective written and verbal comunicat

Interpersonal skills

Office equipment operation

Physical ability to perform duties

Education

Grade 12

Two years related experience

Job description

Work Area (FBA Only)

Registration

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

As required - 06:00-14:00, 07:00-15:00, 14:00-22:00, 15:00-23:00, 23:00-06:00

Days Off

As required

Vacancy Type

Casual

Salary Range (Hourly Rate)

$28.74 - $28.74

Paid FTE

NA

Worked BI-WEEKLY HOURS

NA

Planned Start Date

Oct. 19 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator or designate, the Registration Clerk performs a variety of duties related to the registration and scheduling, including in person, remote, and virtual clients, according to established procedures. Provides positive and culturally safe client experience, while utilizing specialized software applications and office equipment.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Knowledge of medical terminology.
• Ability to keyboard at 45 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to operate related office equipment.
• Physical ability to carry out the duties of the position.