OP Booking Clerk

Vancouver Island Health Authority; Victoria; On-site; CAD 4,028,000 - 4,147,000; Part time

Job summary

Vancouver Island Health Authority (VIHA) seeks a Casual Therapy Services support role in the Victoria area. The position focuses on developing and maintaining computerized databases, performing clerical duties, and assisting with outpatient scheduling and reception tasks.

Reporting to the Therapy Services Coordinator-Acute Care, you will manage data, draft documents, book appointments, and ensure smooth front-desk operations, with attention to accuracy and timely communication.

Qualifications

• Grade 12 with medical terminology and two years' related experience, or an equivalent mix of education and training.
• Typing speed of 55 wpm.
• Excellent verbal and written communication.
• Ability to interact effectively with others.
• Ability to operate relevant equipment.
• Strong organizational skills.
• Adequate physical stamina to perform duties.

Responsibilities

• Develops and maintains computerized database systems for a variety of areas within the Program, utilizing data base, spreadsheet software, and query tools.
• Types a variety of technical and non-technical items such as correspondence, manuals, memos, and reports using word processing and presentation software.
• Determines outpatient appointment priority and books appointments.
• Performs reception and clerical support duties such as answering the phone, scheduling appointments, maintaining files, and timekeeping functions.

Skills

Typing 55 wpm

Communication

Teamwork

Equipment use

Time management

Physical stamina

Education

Grade 12

Medical terminology

Two years related experience

Job description

Victoria General Hospital (VGH) - Victoria, BC V8Z 6R5 CA (Primary)

Work Area (FBA Only)

Victoria General Hospital

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

8:00-16:00

Days Off

Vacancy Type

Casual

Salary Range (Hourly Rate)

$29.24 - $29.24

Paid FTE

NA

Worked BI-WEEKLY HOURS

NA

Planned Start Date

Aug. 24 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Therapy Services Coordinator-Acute Care, develops and maintains computerized database systems for a variety of areas within the Program, utilizing data base, spreadsheet software, and query tools. Types a variety of technical and non-technical items such as correspondence, manuals, memos, and reports using word processing and presentation software. Determines out-patient appointment priority & books appointments. Performs reception and clerical support duties such as answering the phone, scheduling appointments, maintain files, and timekeeping functions.

QUALIFICATIONS:

Education, Training And Experience

Grade 12, medical terminology, and two years' recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Ability to keyboard at 55 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to operate related equipment.
• Ability to organize work.
• Physical ability to carry out the duties of the position.