Medical Office Assistant/ Clerk

Vancouver Island Health Authority; Port Hardy; On-site; CAD 38,000 - 40,000; Full time

Job summary

Vancouver Island Health Authority (Island Health) Port Hardy Primary Care Centre is seeking a Medical Office Assistant/Clerk to support administrative and clinical workflows in a busy health centre. You will perform word processing, scheduling, provider billing, data entry, and prepare medical/legal reports from notes or recordings.

Reporting to the Manager, you will assist in managing patient visits, answer inquiries from clients and staff, and collaborate within an integrated administrative

Qualifications

• Grade 12 education and MOA course completion, plus two years of related health-care experience, or an equivalent mix.
• Experience with at-risk or street-involved populations preferred.

Responsibilities

• Provide clerical and medical office duties including word processing, scheduling, and billing.
• Data entry and typing medical and legal reports from notes/recording devices.
• Answer inquiries about programs and services from clients, physicians, staff and the public.
• Assist primary care providers with smooth patient visits and care flow.

Skills

Team collaboration

Time management

Communication skills

Typing 50 wpm

Computer proficiency

Medical terminology

Education

Grade 12 education

Medical Office Assistant course

Job description

Medical Office Assistant/ Clerk - (233732)

Port Hardy Primary Care Centre (PHPCC) - Port Hardy, BC V0N 2P0 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

0900-1700

Days Off

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$27.26 - $29.16

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75.0

Planned Start Date

Aug. 24 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Required for Professional Registration

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Experience working with at-risk or street-involved populations preferred.

Skills And Abilities

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.