Registration Clerk

Vancouver Island Health Authority; Campbell River; On-site; CAD 33,000 - 47,000; Part time

Job summary

Vancouver Island Health Authority (Island Health) Campbell River Hospital invites applications for a Casual Registration Clerk. The role includes in-person, remote, and virtual registration and scheduling, with a focus on delivering a positive, culturally safe client experience.

Reporting to the Coordinator, duties involve processing registrations, scheduling coordination, and using standard software and office equipment.

Qualifications

• Knowledge of medical terminology.
• Typing speed of ~45 wpm.
• Strong written and verbal communication abilities.
• Ability to interact effectively with patients and staff.
• Proficiency with standard office software and equipment.

Responsibilities

• Register patients in person, remotely, and virtually according to established procedures.
• Schedule appointments and coordinate with registration team.
• Provide a positive and culturally safe client experience.
• Maintain accurate data entry and records.

Skills

Medical terminology

Typing 45 wpm

Written & verbal communication

Interpersonal skills

Office equipment operation

Integrity & accuracy

Education

Grade 12 + 2 years related experience

Job description

Campbell River Hospital (CRG) - Campbell River, BC V9W 3V1 CA (Primary)

Work Area (FBA Only)

Main Registration, Wellness Registration, Emergency Registration

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

0600-1400, 0700-1500, 0800-1600, 0900-1700, 1500-2300, 1800-0200, 2300-0700

Days Off

As required

Vacancy Type

Casual

Salary Range (Hourly Rate)

$28.74 - $28.74

Paid FTE

N/A

Worked BI-WEEKLY HOURS

N/A

Planned Start Date

Sep. 8 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator or designate, the Registration Clerk performs a variety of duties related to the registration and scheduling, including in person, remote, and virtual clients, according to established procedures. Provides positive and culturally safe client experience, while utilizing specialized software applications and office equipment.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Knowledge of medical terminology.
• Ability to keyboard at 45 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to operate related office equipment.
• Physical ability to carry out the duties of the position.