Scheduler

Vancouver Island Health Authority; Campbell River; On-site; CAD 35,000 - 50,000; Part time

Job summary

Vancouver Island Health Authority (Campbell River Hospital) is seeking a Scheduler who supports the Scheduling Services team in Campbell River. The role emphasizes professional, courteous responses to staff and leadership while handling a high-volume workflow.

The successful candidate will balance phone and computer tasks, bringing strong organizational abilities, attention to detail, and the capacity to manage competing priorities with a commitment to quality and safety in patient care.

Qualifications

• Grade 12 and three years' recent, related experience; or an equivalent combination of education, training and experience.
• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.

Responsibilities

• Respond professionally, courteously, and effectively to staff and leadership as a frontline Scheduling team member.
• Act as a primary point of contact within Scheduling Services.
• Manage transitions between phone-based communication and computer-based tasks with strong organizational skills.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Prioritization

Education

Grade 12 + 3 years related experience

Job description

Campbell River Hospital (CRG) - Campbell River, BC V9W 3V1 CA (Primary)

Work Area (FBA Only)

Campbell River Scheduling office

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

0500-1300,0530-1330,0600-1400,1330-2130,1400-2200

Days Off

As required

Vacancy Type

Regular PT

Salary Range (Hourly Rate)

$31.19 - $31.19

Paid FTE

0.67

Worked BI-WEEKLY HOURS

47.50

Planned Start Date

Jul. 15 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

No

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority(Island Health), patient & staff safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Supervisor, Scheduling Services, the Scheduler functions as a frontline member of Scheduling. As a primary point of contact, this role requires strong customer service and interpersonal skills to respond professionally, courteously, and effectively to staff and leadership.

The position operates within a dynamic, fast-paced environment and involves frequent transitions between phone-based communication and computer-based tasks, requiring strong organizational skills, attention to detail, and the ability to manage competing priorities while maintaining a high standard of service.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 and three years' recent, related experience; or an equivalent combination of education, training and experience.

Skills And Abilities

• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.