Registered Appliance Technician

TransGlobal Service; Calgary; On-site; CAD 40,000 - 70,000; Full time

Job summary

Ein etabliertes Unternehmen sucht nach engagierten Mitarbeitern, die einen erstklassigen Kundenservice bieten und technische Probleme lösen können. In dieser spannenden Rolle sind Sie für die professionelle Wartung und Reparatur von Haushaltsgeräten verantwortlich, wobei Sie direkt mit Kunden zusammenarbeiten, um deren Bedürfnisse zu erfüllen. Sie werden in einem dynamischen Umfeld arbeiten, das Ihnen die Möglichkeit bietet, Ihre Fähigkeiten zu entwickeln und Karrierechancen zu nutzen. Wenn Sie leidenschaftlich an Kundenservice interessiert sind und eine Herausforderung suchen, ist dies die perfekte Gelegenheit für Sie.

Benefits

Gesundheitsversicherung

Zahnversicherung

Mitarbeiterrabatte

Karriereentwicklungsmöglichkeiten

Flexibles Leistungspaket

Qualifications

• 2+ Jahre Erfahrung im Service von Großgeräten.
• Fähigkeit, technische Probleme zu analysieren und Lösungen zu finden.

Responsibilities

• Bereitstellung von professionellem Service für Haushaltsgeräte vor Ort.
• Durchführung von Bewertungen und Kostenschätzungen für Reparaturen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Technische Fähigkeiten

Analytische Fähigkeiten

Detailorientierung

Education

High School Diploma oder gleichwertig

Appliance Technician Zertifizierung

Job description

Is this job for you?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

Do you have an exceptional attention to detail?

Trans Global is actively seeking to expand our service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! This position reports directly to the Service Manager.

Responsibilities

• Provide customers with courteous and professional in-home servicing of major appliances
• Conduct appliance assessments to determine the issue
• Resolve installation issues
• Estimate the costs of repairs/replacements
• Order parts and ensure inventory supply levels are sufficiently maintained
• Communicate with customers regarding details of the assessment and servicing required
• Provide information to assist customers in obtaining optimum performance of their products
• Complete all service documentation, describing repairs in detail and reporting identification of repaired stock
• Adhere to all health and safety, security, building and departmental procedures
• Ensure the proper maintenance of shop tools and vehicles
• Prepare reports

Qualifications

• High school diploma or equivalent
• 2 or more years previous experience and/or education in major appliance service
• Valid driver’s license (must be able to provide a clean driving abstract)
• Outstanding Customer Service skills
• Excellent written and verbal communication skills
• Professional and courteous phone etiquette
• Highly developed technical, investigative, and analytical skills
• Punctuality and dependability a must
• Must be organized and detail oriented
• Appliance Technician certification or willingness to obtain one

Why Transglobal

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

If you’d like to apply for this role, please contact our recruitment team at [e-mail]

Attach your CV and tell us why you would be a great fit at Transglobal!

Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]