records support clerk

Service Canada; San Juan de Terranova; On-site; CAD 40,000 - 52,000; Full time

Job summary

Service Canada is seeking an entry-level administrative support role to work on-site in Canada. The position involves handling inquiries, processing applications and documents, mailing tasks, and data entry with strict attention to detail. Training will be provided.

The role requires basic computer skills (MS Word, Excel, Outlook) and strong organizational abilities, along with reliability and the capacity to work under tight deadlines in a fast-paced government setting.

Qualifications

• College diploma or certificate (1–2 years) or equivalent experience.
• Proficient in MS Word, Excel, Outlook and email handling.
• Excellent communication and attention to detail.

Responsibilities

• Receive and forward telephone or electronic enquiries.
• Sort, process and verify applications, receipts and other documents.
• Process incoming and outgoing mail manually or electronically.
• Send and receive messages.
• Photocopy and collate documents for distribution, mailing and filing.
• Perform data entry.
• File material in storage area.
• Label files according to retention and disposal schedules.
• Label, file and retrieve documents.
• Locate and remove files requested.

Skills

MS Word

MS Excel

MS Outlook

MS Windows

Electronic mail

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

or equivalent experience

Job description

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

No experience (will train)

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
• Government department and/or agency

Responsibilities

Tasks

• Receive and forward telephone or electronic enquiries
• Sort, process and verify applications, receipts and other documents
• Process incoming and outgoing mail manually or electronically
• Send and receive messages
• Photocopy and collate documents for distribution, mailing and filing
• Perform data entry
• File material in storage area
• Label files according to retention and disposal schedules
• Label, file and retrieve documents
• Locate and remove files requested

Experience and specialization

Computer and technology knowledge

• MS Word
• MS Excel
• MS Outlook
• MS Windows
• Electronic mail

Additional information

Security and safety

• Basic security clearance
• Criminal record check
• Reference required

Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Combination of sitting, standing, walking
• Sitting
• Bending, crouching, kneeling
• Attention to detail

Personal suitability

• Collaborative
• Efficiency
• Hardworking
• Integrity
• Positive attitude
• Quick learner
• Time management
• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Punctuality
• Team player