admitting clerk

Northern Health Region, Manitoba; The Pas; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Free parking available

Wellness program

Pension plan

Bonus

Job summary

Northern Health Region, Manitoba is seeking a front-line receptionist to greet visitors, answer phones, and provide basic information to clients and the public at our on-site health facility.

The role involves handling inquiries, scheduling, data entry, billing, and maintaining records with attention to detail in a fast-paced clinic environment.

Qualifications

• On-site work is required.
• Experience in customer service is an asset.
• Secondary school diploma required.
• Ability to greet visitors and direct to contacts.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Order office supplies.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Maintain work records and logs.
• Receive and issue payments.
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephone and relay telephone calls and messages.
• Calculate billing charges.
• Monitor mobile radio or telephone.
• Provide directory assistance.
• Relay service to persons with disabilities.
• Perform data entry.
• Provide customer service.

Skills

Interpersonal skills

Oral communication

Written communication

Flexibility

Organizational skills

Reliability

Team player

Multitasking

Time management

Maturity

Education

Secondary (high) school graduation certificate

Tools

MS Office

MS Excel

MS Outlook

MS Word

Electronic medical records

Switchboard 1-25 lines

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Health care institution, facility or clinic

Responsibilities

• Greet people and direct them to contacts or service areas


• Provide basic information to clients and the public


• Obtain and process information required to provide customer service


• Operate switchboard or telephone system


• Order office supplies


• Record and relay information


• Schedule and confirm appointments


• Send invoices


• Maintain work records and logs


• Receive and issue payments


• Perform clerical duties, such as filing and sorting and distributing mail


• Answer telephone and relay telephone calls and messages


• Calculate billing charges


• Monitor mobile radio or telephone


• Provide directory assistance


• Relay service to persons with disabilities


• Perform data entry


• Provide customer service

Experience and specialization

Computer and technology knowledge

• Electronic medical records


• Switchboard 1-25 lines


• MS Office


• MS Excel


• MS Outlook


• MS Word

Additional information

Security and safety

• Criminal record check


• Child Abuse Registry check

Work conditions and physical capabilities

• Ability to work independently


• Fast-paced environment


• Work under pressure


• Tight deadlines


• Repetitive tasks


• Attention to detail


• Sitting


• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills


• Excellent oral communication


• Excellent written communication


• Flexibility


• Organized


• Reliability


• Team player


• Ability to multitask


• Time management


• Maturity

Benefits

Financial benefits

• As per collective agreement


• Bonus


• Pension plan

Other Benefits

• Free parking available


• Wellness program