Reception clerk

Clinique vétérinaire Animo Santé, Inc.; Quebec; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Paramedical services coverage

Vision care benefits

Bonus

Group insurance benefits

Free parking available

Learning/training paid by employer

Other benefits

Paid time off (volunteering orPersonal

Job summary

Clinique vétérinaire Animo Santé, Inc. is seeking a friendly receptionist to support client services at our on-site clinic. You will greet clients, collect information, schedule appointments, and handle payments and invoices in a busy veterinary setting.

The role requires bilingual communication, attention to detail, and the ability to multitask in a fast-paced environment while maintaining excellent customer service standards.

Qualifications

• Secondary graduation certificate required.
• Bilingual with strong communication skills.
• Experience in customer service is an asset.

Responsibilities

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Provide customer service

Skills

Bilingual

Excellent oral communication

Excellent written communication

Time management

Organized

Reliability

Team player

Multitask

Patience

Education

Secondary graduation certificate

Tools

Electronic medical records

Electronic scheduler

Mac OS

Database software

Electronic mail

MS Outlook

MS Word

Job description

LANGUAGES

Bilingual

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

Experience an asset

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Private sector
• Urban area
• Veterinary clinic

RESPONSIBILITIES

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Provide customer service

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Electronic medical records
• Electronic scheduler
• Mac OS
• Database software
• Electronic mail
• MS Outlook
• MS Word

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking

PERSONAL SUITABILITY

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity
• Client focus
• Dependability
• Positive attitude
• Patience

BENEFITS

HEALTH BENEFITS

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

FINANCIAL BENEFITS

• Bonus
• Group insurance benefits

OTHER BENEFITS

• Free parking available
• Learning/training paid by employer
• Other benefits
• Paid time off (volunteering or personal days)
• Team building opportunities