RBC Advisor

RBC; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Montreal is seeking an RBC Advisor dedicated to providing an exceptional client experience. The role involves assisting clients with everyday banking needs and engaging them proactively. Candidates should possess strong communication skills, empathy, and be bilingual in French. This full-time position offers comprehensive rewards and development opportunities within a collaborative environment.

Benefits

Comprehensive Total Rewards Program

World-class training program

Career development opportunities

Supportive leadership

Qualifications

• Passion for hosting an exceptional client experience.
• Bilingual (French).
• Curiosity and emotional intelligence.

Responsibilities

• Welcome and engage clients proactively at RBC locations.
• Assist clients with everyday banking needs.
• Provide client-centric advice and manage risks.

Skills

Adaptability

Client Centricity

Communication

Digital Literacy

Empathetic Communication

Job description

Job Description

What is the opportunity?

With client expectations shifting in today’s digital world, we’ve been on a journey to transform our bank. Leveraging new technologies and creating an exceptional digital client experience is only part of our strategy. We fundamentally believe that in order to stay connected with our customers and maintain relevance, we need to reimagine the role we play in our clients’ lives, adding value in the moments that matter.

As the first point of contact at RBC retail banking locations, an RBC Advisor is a highly engaging, client experience focused individual with advanced discovery and problem resolution skills, who personally assists clients with simple banking solutions and provides warm introductions to the right RBC Partner for more complex banking needs.

What will you do?

• Using empathy and hospitality-like skills, welcome and engage clients proactively as they enter an RBC location
• Actively listen to uncover the reason for their visit, taking ownership of client needs and resolving concerns at first point of contact
• Assist clients to fulfill their immediate everyday banking needs using RBC’s best in class digital platforms, while respecting client preferences
• Engage in discovery conversations to understand client needs, fulfilling on the appropriate simple advice, solutions and service
• Provide client‑centric advice as you open accounts, assist clients to fulfill on pre‑approved credit solutions and authorized non‑registered term investments
• Contribute to a culture of collective team success by uncovering opportunities to introduce RBC Partners to fulfil on more complex client needs
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests in every client interaction

What do you need to succeed?

Must‑have

• A passion for hosting an exceptional client experience
• Curiosity, emotional intelligence and empathetic communication skills
• Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• A self‑motivated eagerness to learn and determination to succeed
• Bilingual (French)

Nice‑to‑have

• Experience in the financial or service industry

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• A world‑class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high‑performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address: 1100 RUE WELLINGTON:MONTRÉAL

City: Montréal

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-12-15

Application Deadline: 2026-01-05

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities at jobs.rbc.com.