Overview
Office Interiors is a Maritime-based company that operates on a clear set of values: People, Customers, Environment, Communities, Results and Integrity. As our Project Manager, you will share Office Interiors’ vision to “Inspire People to Love the Way They Work” and our mission “to Help Customers Create Productive Work Environments.” You will be part of our Operations team, ensuring the quality of medium- to large-sized client projects to provide a great customer experience. Reporting to the Director of Operations, you will work independently with stakeholders including our customers, Account Managers, Furniture Install Coordinator, Furniture Installers, and others involved in the project. This position emphasizes organizational skills and relationship-building, and is ideal for a positive, team-oriented individual.
Key Abilities and Traits
- You fit with Office Interiors’ six Core Values (People, Customers, Environment, Communities, Results and Integrity).
- You are engaged in the community; community involvement is expected of every team member.
- Excellent interpersonal, customer service and communication skills; professional interaction with clients and teammates.
- Strong organizational, time management and detail-oriented abilities.
- Strong computer skills including Microsoft 365 (Outlook, Excel); knowledge of Khameleon is an asset.
- Ability to plan work schedules and resources to meet deliverables, multi-task, prioritize, and work under time pressure.
- Occasional overtime and travel within the Maritimes.
What You Will Be Doing
Managing projects from start to completion with a focus on delivering on scope, on time, and on budget. Responsibilities include:
- Ensuring project scope is completed on time and on budget.
- Conducting a deficiency walkthrough upon project completion.
- Reporting all deficiencies to the Furniture Installation Coordinator and applicable Furniture Sales Coordinator daily to resolve deficient orders quickly.
- Organizing and running project meetings.
- Prioritizing jobs, coordinating installations, and prioritizing deficiency actions with the Furniture Installation Coordinator.
- Leading installers and other trades through directed work and tasks.
- Coordinating project walkthroughs with stakeholders (customer, sales rep, installer, and other key parties).
- Tracking inbound deficiency and warranty claims.
- Managing back orders and any short ships; reviewing with the team and coordinating decisions on delays.
- Communicating with customers.
- Reviewing product returns from job sites to determine whether to add back to inventory or dispose, following process.
- Issuing change orders and capturing labour cost recovery.
- Assisting the Director of Operations as required and helping to implement best practices for project management.
Your Qualifications
- Post-secondary education in a related field and/or equivalent experience in the office furniture business.
- Valid driver’s license and clean abstract.
- Ability to organize tasks, prioritize work, be flexible and work with minimal supervision.
- Strong customer service orientation and a team player with attention to detail.
- Project management experience.
- Solution-focused mindset.
- Ability to handle multiple tasks efficiently, competently and timely, even under pressure.
What We Offer
- Competitive compensation
- Comprehensive benefits package
- Company RRSP match plan
- Bonus program
- Use of company vehicle
- Three weeks' paid vacation to start
- Wellness/fitness subsidy
- Employee and Family Assistance Program
- Reimbursement of professional memberships and job-related training
- Internal development programs
- Employee discounts
- An amazing team and company that lives its core values of People, Customers, Environment, Communities, Safety, Results, Integrity and Growth
- A great working environment and access to a roof-top patio with harbour view and free on-site parking
Office Interiors is committed to an inclusive, accessible environment where all employees and customers feel valued, respected and supported and free from all types of discrimination and harassment. We encourage applications from qualified African Nova Scotians, racially visible persons, women (applying for non-traditional positions), persons with disabilities, Aboriginal persons and 2SLGBTQ+ individuals. We aim to reflect the diversity of our customers and communities in which we work, live and play.
Accommodations are available on request for candidates taking part in our selection process. If you require accommodation, our recruitment team will discuss your needs.