Programs Administrator

Execaire Aviation; Dorval; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading private jet company in Quebec is seeking a Programs Administrator. The ideal candidate will provide administrative support and manage client-facing tasks while ensuring attention to detail. Candidates should have a DEC in General Office Administration and be fluent in English and French. This role offers a dynamic environment that encourages professional growth and values diversity.

Benefits

Extensive training programs

Mentorship initiatives

Career advancement opportunities

Qualifications

• 1-2 years' client facing experience.
• Must be detail-oriented and autonomous.
• Must be available to work outside of regular hours.

Responsibilities

• Support Project Managers and Client Account Managers with admin tasks.
• Triage Client Cases to ensure proper assignment.
• Attend Project Meetings and update tracking systems.

Skills

Attention to detail

Excellent communication skills in English and French

Organizational skills

Education

DEC/DEP in General Office Administration

Tools

MS 365

MS Teams

Job description

As Canada's premier private jet company with a legacy spanning over 60 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation.

Join us and be a part of a team that lives and breathes these values every day!

Summary

As a key member of the Program Management Office, the Programs Administrator is an organized self-starter with the ability to multi-task administration duties while supporting a small amount of client facing services, requiring an acute attention to service and detail.

Responsibilities

Support various Programs with administrative tasks such as but not limited to:

• Support the Project Managers and Client Account Managers with their project administration tasks (reports, invoicing, CRM updates, service renewals, equipment upgrades, etc.)
• Assist the Client Account Managers with cyclical and ad hoc reporting tasks
• Triage Client Cases to ensure proper assignment to the Client Account Managers
• Administer Product Support Cases raised to ensure timely closure of requests from interdisciplinary departments and prepare final invoices for services as required
• Printing of material as requested
• Attend Project Meetings and update tracking systems as required
• Process Work Orders within internal & external databases
• Follow-up on defined action registers to ensure assignees complete their deliverables
• Scribe meeting minutes as requested by team members
• Orchestrate catering as required for special meeting requirements
• Support the Director of Programs as required

Requirements

• DEC/DEP in General Office Administration
• 1-2 years\' client facing experience
• MS 365 and MS Teams experience
• Detail-oriented, organized, and autonomous
• Excellent communication skills in English and French
• Must be available to work outside of regular work hours
• Occasional lifting (under 23 kg)

Our careers culture is fueled by innovation, teamwork, and a commitment to excellence. Your career at Execaire Aviation is a journey of growth and development. We invest in our team members, offering extensive training programs and ample opportunities to enhance your skills. From mentorship initiatives to career advancement pathways, we are dedicated to nurturing your potential and fostering a culture of continuous learning. Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can take flight!

We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation, we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. Join us in building a team that reflects the vibrant tapestry of aviation.