Program Coordinator - Applied Learning

Raising the Village; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

An international development organization in Toronto seeks a highly organized Program Coordinator to enhance staff capacity and document program knowledge. The role involves creating training materials and facilitating program reviews while collaborating with teams in Uganda and Toronto. Candidates should have a bachelor's degree in a related field and over 5 years of relevant international development experience. Strong analytical skills and attention to detail are essential, along with proficiency in Google Suite and MS Office.

Qualifications

• 5+ years of experience in international development focusing on program learning.
• Strong communication skills for training and consultations.
• Experience with program frameworks and monitoring & evaluation.

Responsibilities

• Document and disseminate program knowledge into clear formats.
• Identify staff learning needs and design relevant training programs.
• Support program review processes and facilitate discussions.

Skills

Training material design

Facilitation skills

Qualitative analysis

Project management

Attention to detail

Cross-cultural experience

Education

Bachelor's degree in International Development or related field

Tools

Google Suite

MS Office

Job description

Location: Toronto, ON
Reports to: Manager, Applied Learning
Years of Experience: 5+ Years
Travel Requirement: 20%
Terms: Full-Time

About Raising The Village

We are Raising The Village (RTV), an international development organization and a registered charity on a mission to end ultra-poverty in Sub-Saharan Africa. Raising The Village is a fast-growing organization on an accelerated growth path. Our team in East Africa and North America works together to lift communities out of ultra-poverty in last-mile villages. We operate at the intersection of direct implementation and advanced data analytics to inform progress, decision-making, and impact.

To date, we have supported more than one million people through our innovative holistic approach. We have achieved this tremendous growth with the support of our incredible partners from all around the globe who believe in our model and impact. Find out more about our programs and impact at www.raisingthevillage.org.

Role Description

We are seeking a highly organized and detail-oriented Program Coordinator to join the Applied Learning team in Toronto. Applied Learning serves as RTV’s bridge between data, programs, and people, translating insights from field implementation, research and technology into actionable learning, improved systems, and stronger staff capacity. Unlike traditional Monitoring & Evaluation roles, Applied Learning goes a step further – it focuses on rapidly transforming evidence and implementation insights into improved program design and day-to-day practices. The Program Coordinator will play a key role in enabling this translation, supporting a culture of continuous learning, adaptation, and program excellence across the organization.

This role will be central to documenting and disseminating program knowledge, building learning systems to enhance staff capacity, and integrating learning and insights into tech tools to improve program quality and scale impact. The Coordinator will support the identification of staff technical learning needs, and the design and delivery of learning tools to strengthen staff capacity. They will work closely with colleagues in Uganda and Toronto to document program strategy and processes, generate insights for program improvement, and ensure knowledge is shared in accessible and effective ways. The Coordinator will also play an important role in consultations, program reviews, and cross-departmental initiatives that embed learning across the organization.

Key Responsibilities

Knowledge Creation, Review & Dissemination

• Capture and document program methodology, lessons learned, and best practices into handbooks, guides, and other knowledge products.
• Translate complex program content into accessible, user-friendly formats for staff and community us, and support dissemination of knowledge across the organization.

Research and Innovation

• Support cross-functional initiatives by providing consultation, research, and documentation to align stakeholders and disseminate program innovations and changes across the organization.
• Collaborate with Venn and Implementation teams to ensure learning is embedded in new technological products and innovations.
• Contribute to learning- and innovation-focused grants and research projects by documenting challenges and lessons learned into outputs such as policy briefs, learning briefs, white papers, and training materials.

Learning and Development

• Identify staff learning needs and design training programs and behaviour change tools that strengthen staff competencies.
• Develop and adapt learning materials for staff, government partners, and communities across country contexts.
• Create evaluation tools to measure the effectiveness and impact of learning initiatives.

Program Reviews & Facilitation

• Support program review processes by coordinating agenda-setting, reviewing technical content, and facilitating working group discussions.
• Summarize insights, ensure follow-up on action items, and contribute to program adaptation.

Skills and Qualifications

• Bachelor's degree in International Development, Knowledge Management, Monitoring & Evaluation, Organizational Learning, Social Sciences, or a related field. Relevant certifications are an asset.
• 5+ Years of relevant experience working in international development in similar roles in program learning, capacity, capacity development, MEL-informed program design.
• Strong ability to design training material and adapt complex program knowledge into user-friendly learning formats.
• Proven facilitation and communication skills for training, consultations, and multi-stakeholder discussions.
• Strong qualitative and analytical skills.
• Demonstrated ability to manage projects independently and deliver on multiple priorities.
• Excellent organizational skills and attention to detail.
• Experience with program frameworks (Theory of Change, Logic Models, M&E)
• Proficiency in Google Suite/MS Office.
• Experience in adult learning, curriculum development, or behaviour change communication is an asset.
• Familiarity with leaning management systems, digital learning tools, or education technology.
• Experience developing policy briefs, white papers, or technical learning outputs is an asset.
• Cross-cultural experience or exposure to international program delivery.