Professional Services Consultant - Competitive Content

Klue; Toronto; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

A leading company in competitive enablement seeks a Professional Services Consultant in Toronto. This role involves auditing content, working closely with clients to enhance their competitive programs, and driving thought leadership in competitive content practices. The ideal candidate is analytical, communicative, and enjoys writing.

Benefits

Competitive salary

Extended health & dental benefits starting Day 1

Participation in Employee Stock Option Plan

Flexible time off policies

Direct access to leadership

Supportive company culture

Qualifications

• Experience in consulting or professional writing required.
• Strong analytical and critical thinking skills are essential.
• Proven ability to communicate effectively with clients.

Responsibilities

• Audit and analyze content to identify opportunities for improvement.
• Liaise with clients to share recommendations and gather feedback.
• Develop best practices around competitive content.

Skills

Analytical thinking

Professional writing

Consultative problem solving

Strong communication

Education

Equivalent combination of education and experience

Job description

Professional Services Consultant - Competitive Content

Pay Competitive

Employment type Other

Job Description

Req#: fda5ead9-5071-4122-81dd-b6328ee5e07c

Professional Services Consultant - Competitive Content

Toronto, Canada / Customer Success – Competitive Enablement Consulting & Services / Full-time / Hybrid Apply for this job You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue. Who are we? Klue is a VC backed, capital-efficient high growth SaaS. Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021. We’re creating the category of competitive enablement: helping companies understand their market and outmaneuver their competition. We benefit from having an experienced leadership team working alongside several hundred risk-taking builders who elevate every day. We’re one of Canada’s Most Admired Corporate Cultures by Waterstone HC , a Deloitte Technology Fast 50 & Fast 500 winner, and recipient of both the Startup of the Year and Tech Culture of the Year awards at the Technology Impact Awards . As a Professional Services Consultant - Competitive Content, you will be focused on helping our growing list of customers elevate their content. This individual will be a leader in best practices for competitive content and ensure content is optimized for end-user consumption. The role will include effectively communicating recommendations, implementing recommendations (where applicable), and monitoring third-party content for adherence to Klue's best practices. This role is also referred to as a Competitive Content Consultant.

Here's what you'll be doing...

• Audit and analyze content to identify opportunities for improvement and strategies for elevating that content within Klue
• Liaise with clients regularly to share your recommendations and gather feedback, all while motivating to improve their competitive programs
• Develop best practices around compete content to continually drive Klue’s thought leadership in the space
• Monitor third-party content to identify industry trends that keep customers engaged and informed about competitive updates

What we're looking for...

• You love being customer-facing and taking a consultative approach to solving problems
• You have professional writing and/or consulting experience
• You enjoy writing and editing, and would consider yourself a strong writer
• You’re a highly analytical and critical thinker
• You like ambiguity and thrive in fast-paced environments
• You’re a strong communicator and love developing thought-leadership

Benefits

• Competitive salary
• Extended health & dental benefits that kick in Day 1
• Opportunity to participate in our Employee Stock Option Plan
• Time off. Take what you need. We want the team to prioritize wellness and avoid burnout. Vacation usually falls into 3 categories: recharging, life-event, & keeping a work-life balance. Just ensure the required work gets done and clear it with your team in advance. You need to take at least two weeks off every year. The average Klue team member takes 2-4 weeks of PTO per year.
• Direct access to our leadership team, including our CEO
• Be part of a high-performing team who know how to celebrate their success!
️ ️ ️ ️ ️ Lastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. Reach out and let’s see if there is a home here for you now or in the future. We’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. We’re early in our journey; we've started employee led resource groups, committed to Pay Up For Progress, and use success profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. We’re proud to be an equal opportunity employer and have dedicated that commitment to our current and future #kluecrew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful. All interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office. We’re excited to meet you and in the meantime, get to know us: Pay Up For Progress & 50 - 30 Challenge & Klue Blog Win-Loss Acquisition (2023) ️ Series A (2020) Series B (2021) Culture , culture , culture ! Winning as Women & Competitive Enablement Show Glassdoor About Us Twitter Instagram ️ LinkedIn Wellfound (AngelList) Apply for this job

Klue is a market and competitive intelligence software that enables competitor research and delivery of sales battlecards to B2B Sales teams.

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