Professional Services Consultant

TradingHub; Toronto; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading financial analytics firm in Toronto seeks a Professional Services Consultant to join their Professional Services team. This role involves understanding customer needs, developing pitches, and performing technical tasks related to market abuse surveillance. Ideal candidates will have a STEM background and programming skills in SQL, Python, or C#. The firm offers a hybrid working policy and emphasizes innovation in financial markets analytics.

Benefits

Annual discretionary performance bonus

Hybrid working policy

Office lunches twice a week

Private medical insurance

Extended parental leave (up to 6 months of fully paid maternity leave)

25 days annual leave + bank holidays

Enhanced retirement savings plan

5 days study leave towards professional qualifications

Death in service coverage

Qualifications

• Initial industry experience in financial markets from a trading, risk or quantitative perspective.
• Excellent written and verbal communication skills.
• Knowledge of the fixed-income asset class is an advantage.

Responsibilities

• Understand customer needs through direct contact and analysis of trade data.
• Develop customer pitches and run Proofs of Concepts (PoCs).
• Perform technical tasks such as system configuration and troubleshooting.
• Write custom metrics/reports using the scripting language.
• Collaborate with sales and engineering teams for timely delivery.

Skills

Programming skills (SQL, Python, C#)

Interpersonal skills

Curiosity and eagerness to learn

Education

STEM background

Job description

Compensation : £Competitive (Financial Services)

About TradingHub

Founded in 2010, we have grown from a united vision shared between two people to a team of over 140 across London, Toronto, New York and Singapore. We have achieved scale by building the best-in-class surveillance tooling, where our analytics bring the front office risk mindset to the compliance function.

Though we have developed in the trade surveillance arena, we have always been more than that. At heart, we are a finance-focused big data firm. Our goal is to continue creating the world’s leading financial markets analytics platform.

The Role

We are seeking a Professional Services Consultant with a keen interest in financial markets to join our Professional Services team. This team plays a key role in new business development, from customer demos and Proof of Concepts (PoCs) to full-scale implementations for world-leading financial institutions. This position will see you develop a detailed understanding of TradingHub’s model-based approach to market abuse surveillance and apply your knowledge of capital markets to drive new revenue generation.

Responsibilities

• Understanding customer needs through both direct contact and analysis of their trade data
• Developing customer pitches, run PoCs and onboard new customers
• Performing technical tasks such as system configuration, running data batches and troubleshooting implementation issues
• Writing custom metrics / reports using our scripting language
• Collaborating cross-functionally with internal stakeholders to ensure timely delivery, such as our sales and engineering teams

Qualifications

• STEM background
• Initial industry experience in financial markets from a trading, risk or quantitative perspective
• Hands-on skills in a programming language such as SQL, Python, C#
• Good interpersonal skills and keen to collaborate closely with customers
• Excellent written and verbal communication
• Natural curiosity, with a eagerness to continuously learn and develop
• Knowledge of the fixed-income asset class is an advantage

Benefits

Life at TradingHub is a rewarding journey within a fast-growing company that thrives on innovation and collaboration. By combining the best of both tech and finance, we’re able to solve complex problems together and deliver meaningful results to our customers. Everybody has value to bring, and we welcome individuality as a key driving force behind our collective success.

Rooted in everything that we do are our core values : Accountability, Ambition, Partnership and Trust. These provide the foundation for a sustainable workplace culture and the platform for you to harness your unique experience and become the best version of yourself. We believe in our people and invest in their growth, and together, we can sit on the right side of history.

Employee Benefits

• Annual discretionary performance bonus
• Hybrid working policy
• Office lunches twice a week
• Aviva private medical insurance + Unum dental cover
• Extended parental leave (up to 6 months of fully paid maternity leave)
• 25 days annual leave + bank holidays
• Enhanced retirement savings plan
• Salary sacrifice scheme
• 5 days study leave towards professional qualifications
• Death in service coverage

Don’t tick every single requirement? Research shows that candidates from under-represented groups are less likely to apply unless they meet all the criteria. We are dedicated to building a diverse, equitable and inclusive workplace, so if this role excites you, please don't let our specification hold you back. Get in touch!

TradingHub is an equal opportunities employer. We do not discriminate based on race, religion, ethnic or national origins, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, socio-economic background, responsibilities for dependants, physical or mental disability or other applicable legally protected characteristics. TradingHub selects candidates for interview based solely on their skills, experience and qualifications.

We are committed to making our recruitment process accessible to all and we encourage candidates to inform us of any required adjustments. A full copy of our diversity, equity and inclusion policy will be made available to you upon request.