Prestige Beauty Keyholder: Lead & Cash Ops

Estée Lauder Companies; Vancouver; On-site; CAD 27,000 - 40,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness and family support programs

Life and disability insurance

Retirement savings plans

Education-related programs

Paid holidays and vacation time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of the store.

You will coach and mentor the sales team to deliver inspirational, personalized customer service and help achieve sales and customer service targets. You will also manage cash reconciliation at start and end of day and participate in opening/closing the store on a rotating basis.

Qualifications

• Proven retail experience, preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Desirable: experience with cash reconciliation and opening/closing the store.

Responsibilities

• Support Store Manager and Assistant Manager to ensure smooth running of the store.
• Lead by example to provide inspirational, authentic and personalized customer service to customers.
• Carry out start and end of day cash reconciliation and rota-based opening/closing duties.

Skills

Retail experience

Customer service

Coaching

Tools

Retail POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of the store.

You will coach and mentor the sales team to deliver inspirational, personalized customer service and help achieve sales and customer service targets. You will also manage cash reconciliation at start and end of day and participate in opening/closing the store on a rotating basis.