Part-Time Key Holder: Lead with Service & Style

Estée Lauder Companies; Calgary; On-site; CAD 27,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Life insurance

Disability insurance

Retirement savings plans

Education-related programs

Paid holidays

Job summary

The Estée Lauder Companies Inc. in Calgary seeks a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering inspirational, personalized customer service and leading by example.

You will also handle essential start and end-of-day cash reconciliation and open/close duties on a rota basis. If you are an ambitious self-starter with retail experience, this is the perfect first supervisory step towards a long-term career with a leader in prestige beauty.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Retail operations experience including cash reconciliation and opening/closing the store is desirable.
• Supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth running of the store.
• Lead by example to deliver inspirational and personalized customer service.
• Carry out opening and closing the store, and end-of-day cash reconciliation.

Skills

Customer service

Coaching & mentoring

Team leadership

Flexibility in retail hours

Communication skills

Tools

Retail POS software

Job description

The Estée Lauder Companies Inc. in Calgary seeks a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering inspirational, personalized customer service and leading by example.

You will also handle essential start and end-of-day cash reconciliation and open/close duties on a rota basis. If you are an ambitious self-starter with retail experience, this is the perfect first supervisory step towards a long-term career with a leader in prestige beauty.