Prestige Beauty Key Holder: Lead & Inspire Sales

The Estée Lauder Companies; Ottawa; On-site; CAD 40,000 - 51,000; Full time

Benefits offered by this job

Health insurance

Paid holidays and vacation time

Retirement savings plans

Incentive compensation programs

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in Ottawa.

You will lead by example, delivering personalized service and coaching the team to achieve sales targets while managing cash reconciliation and opening/closing duties on a rotating schedule. Ideal candidates have cosmetics retail experience, strong customer service skills, and previous supervisory exposure.

Qualifications

• Proven retail experience preferably within cosmetics.
• Provide inspirational, authentic and personalized customer service.
• Retail operations experience including cash reconciliation and opening/closing the store desirable.
• Previous supervisory experience with coaching/mentoring to achieve sales targets desirable.
• Ability to work retail hours including days, nights, weekends and special events.
• Experience with retail POS software.

Responsibilities

• Lead by example to deliver inspirational, authentic and personalized customer service.
• Carry out essential start and end of day cash reconciliation and manage opening/closing on a rota.
• Coach and mentor sales team to achieve sales and customer service targets.

Skills

Retail experience

Customer service

Cash handling

POS software

Tools

Point-of-Sale software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in Ottawa.

You will lead by example, delivering personalized service and coaching the team to achieve sales targets while managing cash reconciliation and opening/closing duties on a rotating schedule. Ideal candidates have cosmetics retail experience, strong customer service skills, and previous supervisory exposure.