Cosmetics Retail Key Holder: Lead & Inspire Sales

The Estée Lauder Companies Inc.; Pointe-Claire; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive remuneration

Training & development

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth running of the store.

You will coach and mentor the sales team to deliver inspirational, authentic and personalized service to achieve sales and customer service targets. You will also manage cash handling, start and end of day reconciliation, and opening/closing the store on a rota.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience with cash reconciliation and opening/closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and special events.

Responsibilities

• Lead by example to coach and mentor sales associates to meet sales and service targets.
• Assist Store Manager and Assistant Manager to run smooth daily operations.
• Carry out start and end of day cash reconciliation and operate on a rota basis for opening/closing.

Skills

Coaching & mentoring

Customer service

Cash handling

Retail operations

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth running of the store.

You will coach and mentor the sales team to deliver inspirational, authentic and personalized service to achieve sales and customer service targets. You will also manage cash handling, start and end of day reconciliation, and opening/closing the store on a rota.