Planning Coordinator

Nova Scotia Power; Sackville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading energy company in Sackville, New Brunswick, seeks a Planning Coordinator for an 8-month term. Responsibilities include managing permit requests, overseeing underground locate requirements, and ensuring accurate project details. Candidates should have a minimum of five years of experience in customer service and operations, coupled with a Grade XII education or post-secondary qualification. Strong analytical and organizational skills are essential, along with proficiency in various management and office tools. The role focuses on collaboration and compliance with safety standards.

Benefits

Opportunities for career advancement

Community engagement initiatives

Qualifications

• Minimum five years’ experience in customer service and operations.
• Experience with NS Power's work management systems or equivalent.
• High proficiency with MS Excel.

Responsibilities

• Submit and monitor HRM/DOT permit requests and engineering approvals.
• Manage underground locate requirements and return completed forms.
• Request quotes from contractors and manage quoting process.

Skills

Mathematical skills

Analytical skills

Customer service

Organizational abilities

Communication skills

Attention to detail

Education

Grade XII education or post-secondary certificate/degree

Tools

MS Office

Maximo

Orcom CIS

Adobe Suite

Job description

Overview

Company, Department: Nova Scotia Power, Regional Planning

Location: Sackville, Nova Scotia

Type of Employment: Full time, Temporary

Salary: $29.31 per hour as per IBEW Collective Agreement Local 1928

Closing Date: February 5, 2026

Reference: 2026-5044

We are looking for a Planning Coordinator to join our team on an 8 month term. Reporting to the Planning Coordinator Supervisor, you will join a team of professionals at our Sackville location.

Responsibilities

• Submit and monitor HRM/DOT permit requests, locates for water, sewer, gas, Aliant, Rogers, 360 Network, Environmental permits, engineering approval, issuing of joint use Aliant and CATV forms, creation of work orders when required, and release/booking for final staking when to-dos are completed.
• Check and update customer easements through Property Online, follow the planned outage process, and ensure account, project and task numbers are accurate for the work being performed.
• Manage underground locate requirements, such as updating work orders with diagrams, returning completed forms to customers, and submitting internal & external cable locates when required.
• Request quotes from external contractors for services such as tree trimming & Grade 1 Assessments when required, quoting these services, and releasing the work at various stages in the work order cycle.
• Be responsible for Make Ready and the Aliant work processes and month end invoicing to Aliant and CATV Companies.
• Process and calculate attachment fees related to contributed lines, credit in lieu of overhead, and developer rebates.
• Manage the quoting process of work orders.
• Be responsible for personal safety and that of co-workers by observing and ensuring compliance with all Occupational Health and Safety Rules and Regulations.
• Be flexible and available for overtime during peak seasons and after hour emergency service restoration.

Qualifications

• Grade XII education and/or a certificate or degree in business from a post-secondary institution with a minimum five years’ experience in a customer service and operational environment coordinating internal and external resources to meet productivity standards.
• Strong mathematical and analytical skills with great attention to detail and proven organizational abilities.
• Proven track record of providing exceptional service to customers.
• Experience with NS Power's work management systems (Maximo), Orcom CIS, Infoview, SharePoint, ViryaNet, Smartsheet, Oracle, Adobe Suite, Property Online, Info-Excavation or equivalent.
• High proficiency with MS Office, particularly MS Excel.
• Experience communicating complex information to customers in writing, via phone and in person while maintaining a positive customer experience.
• Knowledge of the Aliant Work Request and Joint Use process, Make Ready process, and job pricing/estimation for contributed line rebates or equivalent experience.
• Experience with distribution line work management, Make Ready third-party attachment, and contributed line rebates is considered an asset.

We understand that experience comes in many forms, and we’re dedicated to adding new perspectives to the team. If your experience is close to what we’ve listed, please consider applying.

Perks & Culture

At the Emera Group of Companies, you’ll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Learn more about our culture and values and how you can make an impact from Atlantic Canada to the world.

• Grow Your Career: Opportunities to advance within and between affiliate companies, focus on employee development and sponsored education programs.
• Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching, volunteer programs, committees and employee resource groups, and scholarships for children of employees.

Diversity, Equity & Inclusion at Emera: We encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQIA+ community. Applicants may self-identify during the application process. We support candidates with access and accommodation needs.

The success of the Emera Company is driven by its people and is guided by our mission and values. We are committed to fair and equitable attraction, hiring, and retention of the best talent for vacant positions.