Pharmacy Assistant / Technician

PHARMASAVE SUNSTONE; Delta; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community-focused pharmacy in Delta BC is seeking an experienced Pharmacy Assistant. You will process prescriptions, manage inventory control, and provide exceptional customer service. The ideal candidate has over 3 years of experience and is proficient with Kroll software. This full-time position offers a competitive salary and various benefits including extended health care and vision care.

Benefits

Extended health care

Vision care

Qualifications

• Minimum 3 years of pharmacy assistant experience in a retail pharmacy setting.
• Strong understanding of PharmaCare policies and third-party payer policies.
• Ability to maintain accurate patient records in accordance with BC College regulations.

Responsibilities

• Process prescriptions accurately using Kroll Pharmacy Management Software.
• Ensure all prescriptions meet legal and regulatory requirements before dispensing.
• Provide exceptional customer service both in-person and over the phone.

Skills

Proficient with Kroll

Understanding of adjudication procedures

Knowledge of PharmaCare policies

Strong organizational skills

Attention to detail

Tools

Kroll Pharmacy Management Software

Job description

Overview

Job Title: Pharmacy Assistant

Location: DELTA BC

Employment Type: Full-time

Salary: Competitive, based on experience

About Us:
We are a community-focused pharmacy committed to providing high-quality patient care and exceptional customer service. Our team works collaboratively in a fast-paced, supportive environment to ensure patients receive timely and professional service.

Position Summary:
We are currently seeking an experienced Pharmacy Assistant with a minimum of 3 years’ experience to join our team. The ideal candidate is proficient in Kroll software, understands PharmaCare policies, and is well-versed in BC College of Pharmacists regulations. Excellent communication skills and a strong commitment to customer care are essential.

Responsibilities

• Process prescriptions accurately using Kroll Pharmacy Management Software
• Handle third-party billing and adjudication
• Provide exceptional customer service both in-person and over the phone
• Manage inventory control, including ordering, receiving, and restocking
• Assist the pharmacist with day-to-day operations and workflow, including:
• Preparing and labeling prescriptions under pharmacist supervision
• Organizing prescription workflow and managing prescription queues
• Prepackaging and counting medications for dispensing
• Maintaining proper storage and labeling of medications
• Gathering patient information and verifying medication history
• Ensuring all prescriptions meet legal and regulatory requirements before dispensing
• Monitoring stock levels and communicating shortages or medication recalls
• Coordinating with prescribers for clarification or refill authorizations
• Helping prepare compliance packaging (e.g., blister packs)
• Keeping the dispensary clean, organized, and fully stocked with supplies
• Maintain accurate patient records in accordance with BC College regulations
• Stay updated on PharmaCare policies and apply them appropriately
• Comply with privacy and confidentiality guidelines at all times

Qualifications

• Minimum 3 years of pharmacy assistant experience in a retail pharmacy setting
• Proficient with Kroll
• Strong understanding of adjudication procedures
• Knowledge of PharmaCare and third-party payer policies
• Familiar with BC College of Pharmacists standards and documentation
• Excellent organizational and multitasking skills
• Strong attention to detail and commitment to accuracy
• Friendly, professional, and patient-focused attitude

Assets

• Experience with blister packaging or compliance packaging
• Ability to speak a second language is an asset

Job Type: Full-time

Pay: $21.00-$26.00 per hour

Benefits:

• Extended health care
• Vision care

Experience:

• Canadian Pharmacy: 3 years (required)

Work Location: In person